Hotelsinamerica Reviews

No refund for Legionnaires Disease

This company allowed customers to book a hotel room at a hotel with Legionnaires disease No ability to use running water or use the air conditioner What kind of responsible company would do such a thing To make matters worse both they or the hotel refused to give us a refund Each one said was the others responsibility Shane on you both Such a rip off

Booked a non smoking room

Booked a non smoking room Wife is severely allergic to smoke When we went to check in it had been changed to a Smoking room They wouldn t change it so we were just out our and had to pay for another room Absolutely NO CUSTOMER SERVICE ABD DIDNT CARE ABOUT MY WIFES ALLERGIES WOULD NEVER NEVER RECOMMEND Hotels in America They are SCAMMERS That will take your money with No Customer Satisfaction

Will not give a refund for a HURRICANE

Booked the additional refund fee When the event was canceled due to Hurricane Milton flooding and damaging the area we are attending they do not see this as a cause to cancel Painful to try and get a refund which they will NOT give you DO NOT USE EVER Worst site of all time Customer service speaks LITTLE TO NO ENGLISH It s hotels in INDIA

Don t do it

Wish I had done better research before booking through them like another review before mine - I was charged twice While customer service was helpful and said I could submit the hotel receipt to their amendment page - the receipt is for 0 I don t know why I don t care why I m just gonna go through my credit card company to do a charge back and save myself time and stress

I should have read the reviews first

I should have read the reviews first but I have a stay set with 2 people I didn t see where I could add the extra guest I call not to change the reservation but to add the second name They charged me an addition fee for updating who the second person is The will catch you coming and going with extra charges I will never use this service again

Long story short

Long story short hotel room booked through them was OVERBOOKED that night Tried to dispute even through PayPal but did not get any sort of refund I was scammed I would not recommend booking with hotelsinamerica I believe they are a scam business May work sometimes but if things go south you can forget getting a refund Check other reviews to confirm the exact same experience I had - don t let their low prices pull you in

Booked a hotel through their site

Booked a hotel through their site No mention of renovations or construction going on I walk into the lobby and it s completely under construction jackhammering dust everywhere Refuse to refund me for room I didn t even check into because Hilton needs to give them ok and Hilton won t because it was non refundable What a scam on both ends When you book a hotel you expect a quiet place to rest not an active work zone Misleading customers to book places that are disgusting

Total scam they added 33 to the

Total scam they added 33 to the room for additional fees he lied about it being standard hotel tax their price was cheap but after the fake additional charges they were 50 higher than ANY other company They should be pulled off the internet The guy on the phone thought he was so smooth kept dodging the questions until finally he basically admitted they were a SCAM operation BS does not always work my friend

SCAM- THE WEBSITE TAKES MY 3 CREDIT

SCAM- THE WEBSITE TAKES MY 3 CREDIT CARD INFO AND KEEPS ERRORS AND ASKS ME TO USE DIFFERENT CARDS - I FOUND OUT THE WEBSITE SHOWS LOW PRICES TO TAKE PEOPLE S INFORMATION PHONE EMAIL ADDRESS AND CREDIT CARD - FULLY SCAM 1 I CALLED THEM AND THEN SHE TOLD ME THE TOTAL PRICE WAS 50 HIGHER THAN THE WEBSITE SAYID THAT ROOM IS GONE NOW YOU HAVE TO PAY 50 EXTRA