Hotelviking Reviews

Overall okay but disappointing

We came here with my boyfriend to spend my birthday We only took the spa and tapas no room So my experience only portrays the day The entrance is very lush and beautiful relaxing music and pleasant scent The setup for dressing rooms and shower is interesting with high-quality shampoo and conditioner But that s where most of the nice ended for me The girl with dark hair in a ponytail did not possess a single muscle on her face that could squeeze a smile or a pleasant tone She was very dull and lifeless I didn t expect that from the spa that has been awarded across Denmark so many times and it is also very pricey As for the facilities The pools were nice enough The saunas didn t offer towels to sit on which is extremely unhygienic and made them unusable The outdoor pool was a little inconvenient to get to Unfortunately when we got there the pool was completely filled with around 15 middle-aged men and a few women probably a company party They were intoxicated and kept belly flopping into the pool but the staff never reacted What is the point of an adult spa if you allow grown men to behave like kids It was hard for my boyfriend and I to relax in the outdoor jacuzzi and have a conversation when it was so loud and water kept splashing on us And there were cameras so the staff could have intervened When we got the tapas they were premade in plastic packages This was extremely disappointing and we had to go to a separate longue to eat them There was no water dispenser in the lounge so we would have to go downstairs for it The food was okay but the tapas itself was poorly constructed as it had 8 different cuts of meat but no vegetables or fruit to balance the flavour We also received bread but no butter This is Denmark no Drinks were also extremely pricey which I found hilarious considering you already paid a lot to get in All in all I would not recommend this spa for someone who cares for things like luxury and standards I would recommend it for sure when it is 30-40 off for then it is just about worth the price A lot of the locker rooms were broken and so was my bracelet as well so I suspect management has just become lazy after winning some awards