Houseofhearing Reviews

Friendly staff

Friendly welcoming staff very helpful and thorough

The best for attention and service

I ve been having inermittent hearing problems for over 70 years and been treated by numerous nurses doctors and audiologists The treatment I ve received over the last year from Gemma in Macclesfield has been has been by far the best My appointments have always been timely cheerful and positive

Ear wax removal

I attended the House of Hearing to have ear wax removed and I could not fault either the procedure or the staff which is why I am giving them five stars

Customer care is simply superb

Customer care is simply superb The lady doing my ears was so kind and helpful as was the receptionist

New technology is super

I haven t worn my NHS hearing aid in over a decade because it didn t do what I wanted it to do which was to help me to hear conversation in a noisy environment Whilst on holiday at Xmas I met someone who had a bit of tech which could do that very thing Modern technology So I booked a test at a couple of places it s a lot of money so I wanted to compare service and House of Hearing in Galashiels won Daniel has a degree in audiology and is a hearing aid wearer himself so this isn t just a job for him Very happy and I have been recommending them to everyone who might find it useful

Excellent service from a caring and professional team Alderley Edge

I have been to the Alderley Edge branch a few times now for microsuction and hearing test and nothing is ever too much trouble Everyone is friendly easy to talk to and professional I like how the clinic team all work together thank you Lee Chris Tracy and Alison to provide the best possible service and outcome for its clients I was also impressed how Lee picked up on the fact my tinnitus was bothering me during a hearing test and adapted the test accordingly I would highly recommend this hearing clinic

Lovely consultation

My friends booked me in with concerns for my hearing I was nervous and apprehensive about going in but the staff immediately put me at ease So lovely and friendly and explained me through the entire process and now I understand my hearing and listening much more clearly Thank you for being so kind 100 recommend

Excellent trustworthy hearing provider

I have been using the house of Hearing for many years now As usual the standard of care patience and discussions around my hearing could not be faulted Trustworthy and never pressured sales Thanks to Stuart for continued expert advice and service Can t recommend highly enough

A warm welcome

The warm welcome steady pace of assessment thorough discussion around choices of product how to use them and planned follow ups Will definitely recommend