Housing-ombudsman Reviews

UNREALISTIC PRESENTATION FAIR AND IMPARTIAL ONLY METAPHORS following my recent experience with

Following my recent experience with this Public institution I truly consider that the Principles of being FAIR AND IMPARTIAL investigator have a SIGNIFICATION OF METAPHORS and they ARE USED WITH THE PURPOSE OF CREATING AN UNREALISTIC IDEALISTIC WAY OF PRESENTATION OF HOUSING OMBUDSMAN SERVICE AS LONG TIME AS THE CRUEL REALITY OF SOCIAL HOUSING SECTOR THE ABUSIVE AND NEGLECTED ATTITUDE FROM PART OF THE SOCIAL HOUSES PROVIDES will be treated dealt with on a SUPERFICIAL MANNER while the tenants of these SOCIAL HOUSING PROVIDERS ARE ABANDONED FOR YEARS AND YEARS ON MISERABLE CONDITIONS OF ACCOMMODATIONS FULL OF MOULD AND DAMP without any HUMAN CONDITIONS OF LIVING SPECIALLY THINKING ON OUR CHILDREN AS LONG TIME AS THIS ATTITUDE WILL GO ON THE SITUATION OF SOCIAL HOUSING SECTOR IMPLICITLY THE CUSTOMER SERVICE PROVIDED BY THESE SOCIAL HOUSING PROVIDERS WILL BECOME BELOW ZERO STANDARDS ME and my disabled child WE HAVE BEEN LIVING 8 YEARS I HIGHLIGHT AGAIN 8 YEARS IN A TOP FLOOR MAISONETTE WHOSE LOFT INSULATION WAS NEVER EVER INSPECTED WHOSE ENERGY PERFORMANCE CERTIFICATE ISSUED ON APRIL 2011 WAS BASED ON CLONATION PROCEDURE WITHOUT ANY INSPECTION OF THE PROPERTY WITHOUT BEING TAKEN ANY PHOTOS THIS CERTIFICATE WAS SUBMITTED AT THAT TIME ON THE GOVERNMENT WEBSITE I AM ASKING DID SOMEONE LOOKED AT THAT CERTIFICATE AND AT THE MANDATORY DOCUMENTATION REQUIRED TO SUPPORT THAT ENERGY PERFORMANCE CERTIFICATE NOBODY MY LANDLORD WHO IS A SOCIAL HOUSING PROVIDER IN BATH AND NORTH EAST SOMERSET NEVER EVER DID NOT INSPECTED THE PROPERTY LOFT UNTIL IN MARCH 2023 AT THE REQUEST OF HOUSING STANDARDS AND FOLLOWING THE INSPECTION OF HOUSING STANDARDS THE FINDINGS OF HOUSING STANDARDS WERE TERRIBLE CONSISTING IN AN Accommodation FULL OF HEALTH RISKS HAZARDS ME AND MY CHILD WE HAVE BEEN LIVING ALL THIS PERIOD OF TIME - 8 YEARS WITH THESE RISKS HAZARDS DUE TO THE EXTREMELY NOT HUMAN CONDITIONS OF LIVING PROVIDED BY MY LANDLORD MY CHILD IS NOW 9 YEARS OLD AND SHE IS DISABLED WOULD ANYONE FROM HOUSING OMBUDSMAN SERVICE HAVE LIVED IN THIS KIND OF PROPERTY WITH A CHILD I DON T THINK SO I THINK THAT THEIR REALITY IS TOTALLY DIFFERENT AND THEY HAVE NO IDEA HOW IS TO LIVE LIKE THIS WORSE THAN AN ANIMAL THIS REALITY IS OUT OF THEIR KNOWLEDGE BUT THIS IS A REALITY FROM UNITED KINGDOM IN 21 ST CENTURY AND THIS WAS THE REALITY FOR ME AND MY CHILD DURING 8 YEARS THESE CONDITIONS OF LIVING ARE AGAINST OF ANY HUMAN RIGHTS AGAINST ANY DECENT CONDITIONS OF LIVING STIPULATED BY THE UNITED NATIONS ORGANIZATION WHOSE UNITED KINGDOM IS A PERMANENT MEMBER IF IS TO TAKE MY SITUATION SINGLE PARENT WITH A DISABLED CHILD - VULNERABLE PEOPLE AND YOUNG CHILDREN THE SITUATION IS TOTALLY NOT ACCEPTABLE THE WAY HOW THE HOUSING OMBUDSMAN SERVICE DEALT WITH MY COMPLAINT RELATED WITH THIS MATTER IS TOTALLY NOT ACCEPTABLE UNFAIR WITHOUT CONSIDERING MY EVIDENCE PROVIDING A VERY CROPPED INCOHERENT AND INCORRECT ANSWER DETERMINATION AND THE REVIEW DETERMINATION WAS PRONOUNCED IN ONLY 10 WORKING DAYS CONSIDERING ALL THESE ARGUMENTS I FIRMLY REQUEST TO THE MINISTRY OF HOUSING COMMUNITIES AND LOCAL GOVERNMENT TO THE PERMANENT SECRETARY MRS ANGELA RAYNER TO THE MINISTER MR MATHEW PENNYCOOK TO THE MINISTER OF LEVELLING UP COMMUNITIES AND LOCAL GOVERNMENT TO STEP IN AND TO INVESTIGATE THE WAY HOW THE HOUSING OMBUDSMAN SERVICE DEALT WITH MY CASE WHICH DESCRIBES A SITUATION OF EXTREME GRAVITY THE WAY HOW THE HOUSING OMBUDSMAN SERVICE DEALT WITH MY CASE REVEALS ASPECTS OF EXTREME GRAVITY AT THE HIGH LEVEL OF UK SOCIETY ASPECTS WHICH NEEDS TO BE INVESTIGATED BY THE UK GOVERNMENT MINISTRY OF HOUSING COMMUNITIES AND LOCAL GOVERNMENT AND TO BE TAKEN RADICAL MEASURES PLEASE GET IN TOUCH WITH ME FOR ANY INFORMATION RELATED WITH THIS MATTER I AM ABLE TO PROVIDE ANYTHING TO PROOF MY AFFIRMATIONS IF I AM THINKING THAT THE HOUSING OMBUDSMAN COLLABORATE WITH THE REGULATOR OF SOCIAL HOUSING PROVIDERS THEN THE CONNECTION IS EVIDENT AND EVERYTHING MAKES SENSE IT S LIKE A EQUATION OF CAUSE AND EFFECT The CAUSE IS REPRESENT BY REPORTS SUBMITTED ON THE GOVERNMENT WEBSITE WITHOUT BEING VERIFIED BY ANYONE UNREALISTIC BAD LANDLORDS WHO ARE NOT COMPLYING WITH THE LAW GENERATING COMPLAINTS WHICH ARE SUPERFICIAL INVESTIGATED WITHOUT CONSIDERING THE EVIDENCE AND AS RESULT THE DETERMINATION OF THESE COMPLAINTS ARE VERY INDULGENT UNFAIR FOR THE CUSTOMERS PREJUDICED AS CONSEQUENCE OF ALL THESE PREMISES THE EFFECTS ARE ONGOING CONSISTING IN A VERY LOW LEVEL OF STANDARD OF THE SOCIAL HOUSING PROVIDER MY LANDLORD IN THIS CASE MY AND MY CHILD CASE WAS IS TERRIFIED WHAT A SHAME PLEASE READ AND SHARE

What has happened to The Housing Ombudsman This System Is Rotten

What has happened to The Housing Ombudsman It is now taking an unreasonable length of time years for you to start investigating serious complaints about social housing landlords serious complaints are now being left for years before any investigation even starts this is totally unacceptable It seems as though The Housing Ombudsman is now colluding with social housing landlords against tenants I am now very suspicious of The Housing Ombudsman and how fair or impartial they actually are I can see from the countless other negative reviews that the public feel the same way and are feeling completely let down by this so called service All of The Ombudsman services are not fit for purpose they are all corrupt and need investigating and closing down The British public deserve a fair and impartial service that investigates their complaints honestly This system is rotten

Not fit for purpose

Complained to them months ago about an ongoing wall collapse situation at the property I rent They just ignore any complaints messages and calls and I never hear anything from them despite constantly asking for updates What do they even do

Don t bother get a decent solicitor instead

Our landlord is trying to build flats on our flats It s been a disaster They have broken our roof I ve been in temporary accommodation for most of the year except a period over the summer when I was made effectively homeless as my landlord refused to continue to provide temporary accommodation despite water coming through the ceiling I referred the matter to the ombudsman but they have taken no action I would advise finding a reputable solicitor to take a no-win-no-fee case instead

Dreadful service for a disabled person

Dreadful service for a disabled person who cannot access their garden as it is flooded or wet land as the landlord will not put in proper drainage Ongoing since May 2024 and still they ignore my emails Not for for purpose Other Ombudsman have been proactive unfortunately this one isnt

Absolutely useless

Absolutely useless Very ignorant Don t waste your time

HOS indifference to 14 year old safety issue

On Sat 11th January residents at our property in London W14 will record the FOURTEENTH ANNIVERSARY of an official notice produced by the Landlord s agents on 11 Jan 2011 This letter outlined problems with possible fire hazards and other health safety issues associated with a basement dwelling Despite the HOS making a decision of Severe Maladministration on 13 Sept 2023 69 weeks ago the internal remedial works remain outstanding The Ombudsman has disregarded numerous multiple written reminders of the extended delay Nor does the HOS appear capable of exerting any pressure on the Landlords to begin the repair work

DEFUND THEM OR SACK EVERYONE START NEW

Total rubbish they changed my date for when they got my complaint from October 2024 to December 2024 then told me 12 weeks to allocate a caseworker before I even get a response made a complaint they upheld it but didn t do anything and refuse to progress to senior management terrible service as you call up and the ones who answer the phone are USELESS can t transfer you to anyone can t give you any information and say they put in a call back request but surprise no one calls you back THIS IS NOT AN IMPARTIAL OR NONE BIAS SERVICE THEY BOTH THOSE THINGS

ou tell your housing association

if you tell your housing association your writing to housing ombudsman They are very SMUG about it AND WHY because your housing ass are linked up with them l sent a detailed letter on neglected maintenace to h oOmg wrote back telling me everything l wrote to them maybe local press office can come back and help us tenants out why pay rent on a home that is damp no heating hot water for 7 months all windows blown external doors do not open or lock so windows are my exit but there quick with evictions if you owe rent OH owing rent that is actually caused by rent office and not yourself look out staff what comes around goes around