


Based on authentic user experiences
Annie Kwan
6727 reviews
N/A
10 months ago
The Team at HPP Cares Deserves Thanks and Praises
I have attended two online ADU learning sessions hosted by Katherine Peoples both meetings lasted over 3-4 hours long My experience has been nothing but GREAT The information provided was thorough and clear The host is exceptional in her knowledge of the subject patience and sense of service Everyone myself included holds deep gratitude for Katherine for her wonderful listening skills stamina grace and humility And her team is responsive to emails and phone calls despite the overwhelming interest in the program Many thanks to HPP Cares Katherine and her entire team
Lien
6727 reviews
N/A
10 months ago
ADU Grant
Really great team at HPP Cares I m sure they are bombarded with all the ADU Grants they help people with This is such an amazing service to help homeowners with an already increasing construction cost to build ADU s I m towards the end of the grant program with my file almost being closed and fulfilled
ONE Memories
6727 reviews
N/A
10 months ago
Giving points and credits where they
Giving points and credits where they are due HPP Cares has come a very long way since the ADU grant started I personally went through 3 HPP Cares managers that didn t know more than a door knob The latest manager Nancy is on par Love her Called get answer right away instead of a voicemail or a email that doesn t get a response back for days on end She knows her stuff inside out Helps with explaining things down to plain English Thank you for that Nancy I appreciate the time and effort into how HPP Cares have made their adjustment into the adu grant and making easier for consumers to understand and navigate through the adu grant process It wasn t before But now it is
Happy Customer
6727 reviews
N/A
10 months ago
Special shout out to Jasmin Catbagan at HPP Cares
Special shout out to Jasmin Catbagan at HPPCares I needed urgent help with an issue regarding an education coarse and she got back to me in no time She was kind and helpful and resolved my issue immediately Thanks Jasmin
Tony Maietta
6727 reviews
N/A
10 months ago
It all works out in the end
After a complicated lengthy and confusing process we received our grant funds and can now build for our future and the future of our disabled child It took a lot to get to this place and we are very appreciative of the personal involvement of Katherine the executive director for HPP Cares A few days before the holiday she did everything she could to make sure the process was closed out and we received our funds We are very grateful for everything she did and hope others can realize the same sense of relief when their process is complete
Jennie Taylor
6727 reviews
N/A
10 months ago
Gabby is truly committed to the people she s working with
My experience with Gabby was absolutely wonderful This woman went above and beyond to help me time after time Even though I was not her direct client Gabby stepped in to help me understand the situation and requirements in just one phone call She also immediately connected with the home builder to get everyone on the same page quickly She reached out to follow up and made herself available after hours so that we could achieve a deadline Gabby genuinely cares about the people she is helping and steps in for her team when needed not just once but until the job is complete She is a super valuable asset to the HPP Cares team and I feel lucky to had her help along the way She really made a difference for me
Marlene Beltran
6727 reviews
N/A
10 months ago
HPP Cares has great customer service
My experience with HPP cares was very informative and helpful I know that without Emily and her expertise I would not have know what to do She was very patient and knowledgeable and was able to answer all my questions and concerns
Charlotte Carswell
6727 reviews
N/A
10 months ago
Good morning HPP CARES Gabriela
Good morning HPP CARES Gabriela Sandoval is helping me with my paperwork documents from Ca Mortgage relief so I can avoid foreclosure on my home I am a widow and a senior and this program is crucial for people like me Thank you
Dawny McEachern
6727 reviews
N/A
10 months ago
Katherine and the HPP Cares team have
Katherine and the HPP Cares team have really tried to personalize the experience for all of the applicants and grant awardees They go above and beyond to try and solve all of the individual issues that many have in order to be able to move forward with a Grant ADU build Thank you for all you and your team does
Partha Sarathy
6727 reviews
N/A
10 months ago
Katherine Jhon and Omar
Katherine initially informed that I have been awarded the grant Jhon set up the meeting with Omar Omar followed it up today explaining which type of work can be funded with the grant and which ones will not qualify All have been very cordial in their conversations with me I am excited to work with them for the duration of the project