Hsbc Reviews

Very good with fraud

Very good with fraud I received a text message stating that someone wasy trying to make a payment through my card i text back no as i had not made the payment hsbc cancelled my car and issued a brand new one as it seems someone got hold of my card details i am very happy that hsbc was able to stop this happening

2nd Attempt

2nd Attempt HSBC Swansea Fantastic service from the staff went in to look at savings accounts very Knowledgeable helpfulFound me an appointment quickly with Isobel Who was excellent answering any questions fully and clearly HSBC should send the London staff for training at Swansea as I got a fixed savings that I hadn t be told about in several London branches

Seemless and instant banking services that are always up including loans debit credit cards and business accounts 5 5

I m baffled by all the negitive reviews I ve had a HSBC current and savings and ISA account most of my life never had any issues Loans debit card credit card renewals upping my overdraft limits Always straight forward Dealt with the fraud safety team just when double checking an odd large payment or my first payment to a gambling site Their algorythms are amazing and phone rings striaght away to check if it is me making the purchase or moving the money I ve also had 2 business accounts at two different times in my life just for a ltd company solo contracting walked into two completely different branches one in Woking one in Pudsey up north and had the same amazing experience I can walk in with a suit or like a deshriveled teen jeans and comical shirt Always treated the same The only slight issue I ve encountered was when helping my wife set up her business account and it taking alot longer then expected days but shes an eu national

Excellent service

Very good and very kind gentleman who assisted me every time I went there in HSBC he s so easy quickly and very helpful his initial name CB

Amazing customer service from Chushi

Amazing service and attention to detail from Chushi Liang She has supported us through amending our current mortgage and borrowing more money for a new property Chushi has been extremely helpful patient and has explained everything with detail and simplicity She has been prompt in her email responses and flexible when rebooking a zoom call Please pass on our feedback to Chushi she is an asset to your company and should be rewarded for her hard work and going the extra mile for her customers

Outstanding service from Stewart

Outstanding service from Stewart at the Devizes branch this morning to switch my account to be joint with my wife All other staff very friendly too Many thanks for a reminder of what banking used to be like Robin Lane

Personal service matters

Very helpful advice when I experienced a problem with a payment made on holiday in Italy Found it more helpful having a face to face meeting than by email

Customer Service Stockport

Was attended to by Westley at Stockport branch this am Very professional friendly and helped me thru an online setup which as an older person with limited tech knowledge didn t have the know-how to do myself Got to say he restored my faith in HSBC and digital banking Thank you Wes

HSBC Wokingham team with whom I have

HSBC Wokingham team with whom I have been banking since 2006 have provided and continue to provide a superior customer service on all levels - having built a rapport with Lily Christina and Chetan I truly value their professional customer engagement which can go above and beyond the call of duty this branch even provides beverages with much gratitude Maria Ella

Great customer service

Just had the most amazing customer support but annoyingly I didn t get his name So helpful so lovely really put a smile on my face Thank you