


Based on authentic user experiences
Daniel Smith
6732 reviews
N/A
10 months ago
I just want to say that
I just want to say that people like Josephine are the reason the why Great Britain is Great she was extremely patient with someone as unorganised as myself and is the reason HSBC are great sorted my Online Banking out for me and she was brilliant with her customer service ability 5 doesn t do her justice I feel Top draw
Sean Browne
6732 reviews
N/A
10 months ago
I recently switched banks to HSBC
I recently switched banks to HSBC I must say it s been about a month now I have had several interactions and I have been consistently delighted with the service They seem to want to do everything possible to help I think it was a great decision to switch both my business and personal accounts and look forward to a long and mutually beneficial relationship
Alice Lam
6732 reviews
N/A
10 months ago
Ontario Canada
The HSBC representative Lonnie Tam was extremely kind patient helpful and very knowledgeable I called the HSBC phone line in order to help me set up online banking He guided me step by step and was very patient and detailed while he helped me set up my online banking account since I wasn t familiar
Alessandra Brasil
6732 reviews
N/A
10 months ago
I don t like to write to review but I
I don t like to write to review but I think i must to admit that I am extremely happy that I can come to HSBC in 122 Finchley Road and Seema Pande is always so helpful and kind Thinks God she is there every time I come and she is brilliant doing her job
Paul Smith
6732 reviews
N/A
10 months ago
On Saturday the 1st Feb I went to the
On Saturday the 1st Feb I went to the hsbc bank in rochdale to sort out some business the girl on recption who showed me to a girl who would sort my problem I must say the young girl was so good helping me she made me feel so relaxed and assured me she would sort everything out this she did She told me she was on loan from stalybridge bank well stalybridge you should be proud of this girl she is the best I have ever had the pleasure to speak to her name is IQRA HUSSAIN thank you HSBC
Hannah Barton
6732 reviews
N/A
10 months ago
A bank that cares
I ve been with HSBC for over a year now It s really nice to be with a bank that actually cares about there customers Due to a change in circumstances I called to increase my limit on my credit card Instead of given me more credit they helped get my finances in order and refunded all bank charges for the last 6 months
Baz
6732 reviews
N/A
10 months ago
Keep up the good work
I have been a HSBC customer for around 30 years and cannot fault them Any issues I have are always dealt with quickly and fairly I would go as far to say they are my number one choice for personal and business banking They are by far the most understanding and ethical company I have ever had the pleasure to deal with
Nagina Hussain
6732 reviews
N/A
10 months ago
I came into branch after a long while
I came into branch after a long while Mr Hussain from solihull hsbc really looked after me I had so many problems with hsbc especially online issues for over 1 year and he went above and beyond to sort all this out for me Customer service 10 10 thank you hsbc i have now full faith in you guys again after this Keep it up
Jekaterina Roze
6732 reviews
N/A
10 months ago
Very helpful staff members
Just made an account with this bank and already blocked myself in online banking only because of my mistake So I went back to the bank in Wolverhampton and staff was absolutely fantastic and helpful I would like to tell huge thanks to the staff members - Harundeep S Ben K and Ash M Thank you very much for your help solving my problem even if it took much time because of system errors for your patience professionalism and friendly attitude I very appreciate it Great team of customer service
Lyn
6732 reviews
N/A
10 months ago
Thank you Carol from HSBC Malvern
I had quite a long transaction in HSBC in Great Malvern today and would like to say how efficient and friendly Carol was I have been lucky enough to have been served by Carol before and think she has to be my number 1 for customer care A huge thank you Lyn Webb Malvern