Hsbc Reviews

Claim

Their online and in branch network around the world totally do not match their claim of a global bank

HSBC is the worst bank and most crooked bank trying to charge fees for everything The fees are not shown clearly on their website HSBC should be sued for unethical business practices A major class action lawsuit should be sought against HSBC for wrongful doings As one example The bank will freeze accounts that are not used within 9 months and in order to unfreeze it you have to make a fund transfer which costs money Then when you make a fund transfer they will tell you they have to call then they will not call and say they called This causes delay in the transfer and keeps your money frozen while hsbc collects interest on your funds and not giving interest to you Customer service is useless and unhelpful HSBC is the worst bank

awful experience in all countries

Their online in bank and mobile setup is the worst I ve seen and no where near what is expected of an international bank Is a series of local under resourced bank branches and systems that either don t talk to each other or overkill in a badly setup way for security e g 2-3 passwords to login and carry out a transaction or face id to login 4-5 different passwords and 3-4 different ways to login Also their menu system really sux Avoid to keep your sanity

Beware Don t Allow A Time Deposit

Beware if you place a time deposit for a Credit Card Lien HSBC will use every trick not to release the time deposit back to you once you close the Credit Card I have registered 12 calls to HSBC they say they will followup and call me back but they dont HSBC staff Dewini on Ext 2822 did not call back HSBC staff Lisa Fong Ext 2989 did not call me back Each time they say they need to investigate but nothing wow talk about a bank which is so caught up in red tape they cant function any more

These people are thieves

These people are thieves If you put in money into your account you re never getting them back Tried to make a transaction to my other local account web won t let me do it The app gives me wrong verification code and guess what now they locked it so they can keep all my money it s a fraud You would think a global bank won t be scammers Well I was wrong

I for One Welcome HSBC s new Overlords

Have been with HSBC for about 12 years In the last few years since you-know-what-event the experience has been much like what I imagine having a bank account in Russia around 1960 must have been like Basically unless you give them loads of information every 3 months including your passport your accountants passport your profit projections ownership structures etc they suspend your account With what used to be your money still in it Once again we are going through the process of trying to get access to the account so we may finally be able to get what we foolishly believed was our money This time to attempt to transfer it out No doubt that will throw up fresh challanges So if you are even thinking of using HSBC and are living in a land where you have a choice you must have rocks in your head

I can not stress this enough

I can not stress this enough Do NOT use this bank unless you want to spend endless hours in support with people that either don t know or don t care It s like they have no training And don t let me even start on their security routines The worst bank experience I have ever had

My experience contacted with the HSBC HK BRANCH

My experience contacted with the Customer Service and STAFFS HSBC HONG KONG are ridiculously RUDE HEEEY I am not a thief I put my money in your bank HEEEY I am a Customer COULD YOU TREAT YOUR CUSTOMER NICE You need to learn how to be polite MOROON

HSBC is known for providing poor level

HSBC is known for providing poor level of service for decades and it gets worse in recent years after they moved the service centre to china HBSC has an attitude that they are so big and do not give a fxxk about your business As such people should really stay clear from them I m a long customer of their business account for 17 years and I have not got a single good thing to say about them but disappointment

One star is too much for this bank

One star is too much for this bank 0 stars is what they actually deserve If there are some reasons why humanity should fail and disappear then you can find all of them in HSBC Hong Kong The customer service is inexistent Not due by the people who works on the phone but due to the directors who have not been able to put in place a good workflow Never open an account there

HSBC HK Customer Service - POOR

My debit card associated to HSBC account was used fraudulently on Jan 13th 2024 Thus the card was blocked New card replacement as HSBC Customer Service assured will be sent in 5 working days Yet its 2 weeks now 14 days nothing in mailbox Second case since Nov 2023 unable to use HSBC mobile app in android phone Earlier was working without problems Reported the case Nov 2023 up to now only phone calls instructing repeatedly uninstall and reinstall which is unsuccessful Basically they are customer service staff who does not have technical knowledge with my problem Sigh I have never seen such a slowest service and calling HSBC as a leading bank in HK This is a genuine case which I m experiencing