Hsf Reviews

Great plan

Great plan Easy and quick to claim Usually paid within a week or so Perkbox discounts are great too although I would like more instant discounts rather than prepaid cards Love the cheap cinema tickets

My claim for acupuncture treatment

My claim for acupuncture treatment was settled really quickly and I cannot fault the service that you provide I was very nervous because the value of the claim was bigger than my dentist or opticians bills but I need not have worried brillant service thoroughly recommended

I have been part of HSF for 4 years now

I have been part of HSF for 4 years now and think it is a great plan you get much more out of it that you pay it covers my hubby and kids free and there is all sort of cover for all eventualities

Great Service

I have only had great service from HSF Cannot understand the bad reviews Always come back straight away if I have queries All requests for payment paid Well done HSF I recommend to all my friends

I have been a member if HSF for years

I have been a member if HSF for years now I use my allowance regularly and find it hassle free every time

Going above and beyond

I have had my cover with HSF now for 5 years and in that time it has definitely saved me money Our account manager Warren Vale is excellent always on hand to give support whenever needed and always does his best to resolve issues should they arise Well he has done it again where I had made a claim where I had been given slightly inaccurate information from the customer service team which Warren looked into straight away and had it over turned so that my claim is being paid Margaret in the customer service team got back to me straight away apologising for the mix up and also advising why this type of claim wouldn t normally be covered An error which every business can make fixed in no time at all by a great team Thank you all

Really pleased with HSF

Really pleased with HSF I ve been with them for five years through my employer During that time I have increased and decreased my cover as needed and claimed back everything from dental appointments to a child birth grant

I am really reluctant to leave an one

I am really reluctant to leave an one star review But I have contacted the company numerous times in relation to health insurance claim But unfortunately to no avail either the advisor would say the claim will be awarded in next few days or they would connect me to an other advisor who can only be reached by leaving a voice mail I am very dismayed as I have previously used this company for years If perhaps my claim is rectified and actually sorted out I will review the one star I have given I am changing my recent review after the company contacted me Manreet was very nice and quite efficient She sorted out the problem right away This is why i am changing the one star review to an five star review I am still happy enough to stay with this company