Reviews
2.91
5-star
34.55%
4-star
9.09%
3-star
5.45%
2-star
14.55%
1-star
36.36%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
John
N/A
11 months ago
Stay away from HSN
Stay away from HSN It s astonishing how this company is still in business This happened to me twice within a year ordered a laptop and selected Flex pay was not approved for Flex pay but these filthy degenerate HSN crooks debited my card for the first payment anyway And that was before I clicked submit order and the Flex pay not approved I immediately called customer service and demanded the funds be put back in my bank account No problem there the charge was credited back to my account the next morning This is a terrible way of doing business and HSN should be abolished for their horrible business practices Do yourselves a favor and NEVER order from them God bless and be safe out there
Brenda Hebert
N/A
11 months ago
Sham reviews
Unable to write a review of a product Noted the only reviews of said product were 5 Had I known I would have not bought product You know what they say- Burned once Twice shy Won t purchase any footwear or clothes ever from HSN
Lyn
N/A
11 months ago
CHEATING GOING ON
CHEATING GOING ON Watched live and ordered box of cosmetics totaling 16 items the sales lady kept making a point about what a good buy Checked description of items IN WRITING ON SITE BEFORE ORDERING TO BE SURE Then I placed order Only 9 OF 16 items came in box when I received Called and they said the sales lady spoke wrong SHE DID NOT SOEAK WRONG WITH HER DESCRIPTION SHE TOOK EACH ITEM OUT OF THE BOX AND BAG WHERE WE COLD SEE THEM AND SHE DESCRIBED EACH ITEM THIS IS A WRONG REPRESENTATION OF THE SALE OR IN MY BOOK IT IS CALLED JUST PLAIN CHEATING AND THEY WONT MAKE IT GOOD JUST ARE SAYING SORRY IT IS WRONG THIS WAS MY FIRST TIME BUYING FROM HSN AND I WILL NEVER BUY FROM THEM AGAIN I THINK THEY HAVE LEARNED THEY CAN JUSY SAY SORRY AND GO ON ABOUT THEIR DAY THIS WAS A SPECIAL SALE AND THE SALES LADY MADE A POINT ABOUT HOW GOOD OF A SALE IT WAS
Dawn Seidel
N/A
11 months ago
Bought a pre-lit tree American Tree
Bought a pre-lit tree American Tree and Wreath through HSN in July Christmas in July sale set it up on Nov 26 2023 lights worked fine for 1 week now nothing Called their CS dept the guy that answered the phone made it sound like it was a scammer with the way he spoke and acted very disinterested Told me I have to go through manufacturer as they have a 2 yr Warranty on lights the tree is pre lit how can you fix the lights on a pre lit tree I bought the tree from HSN and now I won t have a tree come Christmas
OMG
N/A
11 months ago
Nike Motiva Walking Trainers cause problems
I bought two pairs of the new Nike Motiva walking trainers for my friend but she was not happy with them as they were all advertising hype and no substance The thick foam was very soft and did not support the foot at all creasing very badly This lack of support left her in a lot of discomfort She took the shoes to a podiatrist and was told that they should not be worn as they gave her no support at all as the foam was giving way and not assisting her to walk level I have no idea who tests new products but clearly in this case they failed their simple task
Debbie Saunders Berwick
N/A
11 months ago
This problem has been going for months
This problem has been going for months could not order anything and finally found someone to speak to regarding the problem Never received any paper work regarding this problem Working with HSN and the bank has turned out to be the pits Never again
FL Emigre
N/A
11 months ago
Yuck what s that smell
I bought sheets They showed up They smelled awful The smell couldn t be washed out Customer service agreed to waive the standard return fee Disappointing but fine Then I went to the product page to review to save other people the hassle Turns out HSN doesn t let people who use guest checkout review products Translation all the reviews on the HSN website come from a small subset of customers most of whom who regularly patronize HSN A choice deliberately made by HSN Skewed much Pretty sleazy experience from start to finish skewed reviews disgusting product standard return fee HSN should be ashamed of itself Decades ago it was a company with pride
Tyler
N/A
11 months ago
NEVER NEVER NEVER ORDER FROM HSN
NEVER NEVER NEVER ORDER FROM HSNWas declinded for flexpay which is fine and then they still take my money and now i have to wait 2-3 weeks for it back
Stacey
N/A
11 months ago
Was told I ordered from a fraudulent
Was told I ordered from a fraudulent HSN website They didn t care to know they were being used for fraud from who or where I m just out 90 for someone fraudulently representing their name Was basically told it was Not their problem Reported to bank and bbb
Barbara Friends
N/A
11 months ago
I never received my order from
I never received my order from HSN-Hetdenl I ordered the suitcase for a surprise birthday party I paid for it and never received it They gave me a tracking number and the tracking number says it was delivered I sent three emails and never received a response I m out 44 and very disappointed
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