Hudsonreed Reviews

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Excellent customer service and product

Excellent customer service and product strongly recommend

helpful support from mark harrison on

helpful support from mark harrison on the customer service team

Great product

Great product would highly recommend

Would defo recommend Amey was fab

Great service helpful colleagues

I recently renovated my bathroom

I recently renovated my bathroom chose Hudson reed for all of my fixtures Extremely happy and great extensive product range

Very speedy response from tech help

Very speedy response from tech help regarding spare and good advice Used several times William

I Purchased a Hudson Reed 1100 x 800

I Purchased a Hudson Reed 1100 x 800 apex shower cubicle from a different company online that sell Hudson Reed products a months ago and have only just got round to fitting it to find that there were two springs missing from the bottom rollers I asked the company that I brought it from to provide these springs as they were missing and I was told that it was out of warranty as I needed to inform them within 7 days of purchase of any issues Terrible Service I then searched endlessly in plumb centres etc to find a suitable spring but with no luck I then contacted Hudson Reed them selves and spoke to a gentleman called Thomas he was very helpful and informative and has sent out the springs for me free of charge Great customer service thank you

Excellent customer service

I bought three spare cartridges for my 20 year old shower in case the cartridge needed to be replaced and indeed used one of the cartridges successfully in the past When I told Chloe that three plumbers had told me that the spare part I had was incorrect she confirmed that the spare part was indeed correct locating the information on her system in a matter of seconds She also voluntarily - and once again efficiently -provided me with the details of two plumbers in my area who had experience of my shower type I have no hesitation in recommending this company in terms of their products still working 20 years later their helpfulness or their professionalism Well done

Superb customer service

Had a couple of niggling problems including the fact that I d broken one of the small parts of my shower - the little ceramic circle with hot cold The customer service via their email website was the best i ve ever encountered They were in touch the following day and the parts arrived free of charge to me 2 days later Hugely impressed Mark C

Good customer service from Tony today

Good customer service from Tony today following a couple of emails I called today and my issue was resolved swiftly very thankful as home schooling and so short on time at the moment Heidi