Hudsonreed Reviews

Hudson Reed | Hudson Reed

hudsonreed.co.uk
3.50
76 reviews
Great Rating
Based on 76 user experiences

Rated 3.50 out of 5 by 76 Happy Customers

52.6%
6.6%
5.3%
9.2%
26.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 76 reviews

The majority of reviews highlight excellent customer service and support, with fast responses and helpful staff. Product quality is frequently praised, though some negative reviews mention poor quality, damaged items, and issues with warranties not being honored. The overall experience is positive driven by customer service, but quality inconsistencies and warranty concerns are noted.

What customers love
  • Excellent customer service
  • Fast response time
  • Helpful staff
  • Effective warranty support
Common concerns
  • Damaged items received
  • Warranty issues
  • Expensive pricing

Last updated 1 week ago

C

Excellent customer service and product

Excellent customer service and product strongly recommend
C

Would defo recommend Amey was fab

Great service helpful colleagues
S

Great product

Great product would highly recommend
C

helpful support from mark harrison on

helpful support from mark harrison on the customer service team
P

Hudson Reed Deborah in Customer Service Department

Deborah in Customer Service Department really polite and helpful in providing a spare part for my badin taps
S

ordered for my parents

ordered for my mum and dads new bathroom really happy with the quality
R

Bought a vanity unit through Heat and

Bought a vanity unit through Heat and Plumb excellent quality thanks
R

Great quality taps

I ve had my basin taps and basin pop up waste for almost 15 years Needed a small replacement part and customer service were terrific Thank you
A

Superb customer service

absolutely first class service Very efficient and excellent customer service with knowledgeable and personable staff My minor query was sorted out very efficiently and I would single out Mark who resolved everything
J

Thank you Josh for being so helpful

Thank you Josh for being so helpful regarding a replacement cartridge for our shower valve Excellent service

About Hudsonreed

We provide luxury bathroom products at desirable prices, combining comfort and reliability with practicality and quality craftsmanship.

United States

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