Hugboilers Reviews

New boiler fitted Excellent install

New boiler fitted Excellent install team Craig and Martin A few problems with boiler manufacturing assembly Jason from HUGLIMITED sorted it all out straight away Problems were nothing to do with HUG or the install team but they sorted it out straight away Getting my services done with them for the future Good company

Five star service

Five star service - first engineering visit was easy to book courteous service and prompt quotation followed by quick installation The whole process takes around a month and a bit - any delay was on my part sorting out finances Highly recommend good value for money

Boiler installation

Thanks to Jason who was efficient with communication providing me with a quote and booking in the job Thanks to Joel who competed the work on the day and was polite tidy and efficient

Well done job in market competitive price

Our initial communication with Jason was very informative and helpful We decided to shop around and found that for what we need the HUB offer was best on the market Not only the offer but also a service given was absolutely spot on Our engineer Sean was efficient tidy and did his job well

Our engineer Mitchell rang us early to let us know he was on his way

Our engineer Mitchell rang us early to say he was on the way and due to high winds and road closures he may be a little longer He was fantastic and so efficient and we were really so grateful as we had had no hot water and heating for a week We had calls from the company to ask if we were happy during the installation and at the end Amazing service and very happy we are sorted before Christmas

Great service

Great service from the initial survey done by someone who actually visited rather than relying on photographs through to the installation Installer arrived on time put dust sheets down liaised with the electrician and got the work done and cleaned up with no fuss I couldn t have asked for more

Hug Boilers very professional company

Hug Boilers I highly recommend Very professional company Respectful to your property Jason was so helpful and guided me through the whole process The engineer who installed the boiler was so professional too

A fantastic experience from start to finish

A fantastic experience from start to finish Chris was extremely helpful and gave us good advice for our needs and the price quoted and charged was very competitive He was very committed in following up and arranging our installation When Craig came to install he was very professional he was early he tidied up and he showed us how to use the boiler Likewise the electrician who came the next day apologies as I ve forgotten your name He really went through the setting up and operating instructions for the Nest Finally Rebecca in the office who was also extremely helpful Overall a fantastic company to work with and one I wouldn t hesitate to recommend

Boiler quote and install

We spoke to Jason at Hug Boilers as our old boiler was on it s last legs We chose the Worcester Bosch 4000 30Kw unit and a date was agreed for installing the boiler The engineer arrived on time and was very professional and very polite He worked through the day until the job was complete and all the associated mess was cleaned away He explained fully the workings of the new unit and the thermostat controls so we were fully competent with it when he left Overall it has been an excellent experience right back to when we were first quoted up until the installation date yesterday