Hughesnet Reviews

Caring

The gentalman that installed our service was very kind and helpful

Your guy is the reason I m staying and

Your guy is the reason I m staying and trying to figure out my problems

The person with whom I spoke with wasErick

The person with whom I spoke with was knowledgeable and quickly solved my problem Problem was with my payment method and I chose go use another route

Called regarding suspending my service

Called regarding suspending my service for the winter at a seasonal cottage and it was taken care of efficiently with friendly clear speaking staff Thank you

The representative that helped me was

The representative that helped me was so knowledgeable and helped me apply for a discount as well as informed me of a lower rate for more GBs I am very happy with this

Good customer service prompt and

Good customer service prompt and courteous technicians so far just a really good experience The speed does leave a little to be desired but I we are recommend HughesNet to other people

The installer that came to the house

The installer that came to the house called to say he was on his way He was friendly answered all questions we had He was efficient and courteous

Was easy and the agent was very helpful

Was easy and the agent was knowledgeable and very helpful in getting me through the process and was very pleased with the outcome

The person I spoke with was able to

The person I spoke with was able to answer my questions and was very concerned about resolving my issues Thanks

The new modem you sent is not able to

The new modem you sent is not able to be set up by the home owner Must have app that only technician has So then the 150 service fee Not right