


Based on authentic user experiences
Dean A
6734 reviews
N/A
6 months ago
Rude disrespectful unprofessional - Zero Stars
I endeavour to remain the consummate professional and have never gone out of my way to publicly name shame anyone or any organisation professionally that demonstrates bad service However I cannot allow this occasion to go unnoticed In my nearly 25 years of professional experience NEVER have I ever encountered such a disgraceful excuse for a recruitment agency as Humana Recruitment Ltd And in particular its director that TrustPilot rules say cannot be named The worst company director for the worst recruitment organisation ever In the current climate where a role may receive hundreds if not thousands of applicants the likelihood of being called is extremely low Hence getting a recruiter on the phone provides the greatest chance of being noticed Leaving messages doesn t help much either as recruiters may never find time to return those calls especially if there are high volumes and the pressure exists to send applicants across ASAP ahead of the competition A Programme Mgr BI Data Reporting BI Dashboard role was released on JobServe advertised by Humana Recruitment Ltd which I applied for early yesterday morning Following advice from other recruiters I telephoned the office landline to leave a message 07 45 am and followed up with a call at 8 am The call was picked up and I politely introduced myself asking for the person in question regarding the role and discovered it was that person who answered What followed was an extremely rude and sarcastic comment telling me that the call was diverted to his cellphone it was 7 59 what am I doing calling him at that time and that I should call after 9 am I was deeply offended yet apologised I called at 9 06 with no answer Thinking the switchboard was busy I called again a few minutes later and hung up on the voice machine I tried again several times during the morning until 12 30 and continued to get the voice machine so I decided to leave it until 16 30 To my surprise the call was answered and it was I was very polite by saying he was a hard man to catch and that I had tried earlier so I was thrilled to catch him finally I told him I was calling regarding the PM role and hoped to tell him a little about myself and hopefully he d find I aligned well with it He asked how I spelt my name and once I told him he raised his voice and absolutely laid into me with the most shocking rant with soundbites such as What do you want Stop stalking me It is disturbing Is there something wrong with you I have never had anyone call me like this Don t ever call me again I mentioned that I called because I wasn t called back after leaving a message after which I was told I m not going to ring you back He argued with me telling me that I rang him at 7 45 am he was eating his breakfast and all day I expressed that I believed I was calling an organisation that would have a switchboard and did not expect a call to be diverted to a cellphone The company LinkedIn page states it has 11-50 employees He continued to berate me and then unceremoniously put the phone down on me Stunned is an understatement I had never been so offended in my career I called back and told him that I was deeply offended and his behaviour was unacceptable I also told him clearly Humana Recruitment Ltd is a one-man outfit and I did not know an 8 am call would result in such animosity I also informed him I d name and shame him as others would need to be made aware of his practice A Companies House search states Humana Recruitment Ltd was formed in Feb 2024 The person in question is the director and the only member of staff That tells you all you need to know It has hardly an established history and if today is anything to go by it will not last long I will NEVER recommend this insult to the recruitment industry to join any PSL in any organisation I work in and I recommend you reconsider it too and never to work with the director in any capacity As said I ve never performed a name and shame professionally yet on this occasion I felt compelled to It s with the same courage that whistle-blowers need to find for the greater good knowing that they may put themselves at risk I hope other good and decent recruiters out there do not see me as attacking one of their own There are bad eggs out there that tarnish the good work that recruiters do and they need to be weeded out Had the director been patient and understanding he may have learned that I had just been notified of a bereavement in the family and I had to get the call out of the way as I was rushing around dealing with things Success with the human touch Their strapline -Disgusting Shameful Unacceptable Edit I ve just read the response LIES I spoke to nobody What PA 11 VMs What emails My call log disproves all