Hushpuppies Reviews

total rubbish

total rubbish Had a pair of there shoes for less than one year and the shoe sole fell apart on both left and right shoe Emailed customer service with photos and they wear not interested DO NOT WASTE YOUR MONEY ON THIS BRAND

Very poor customer service

Very poor customer service Shoes fell apart within a few hours customer service refused replacement as they stated not the shoes fault Look up BBC watchdog on hush puppies Poor quality and very poor customer service

I ordered a pair of black and white

I ordered a pair of black and white elvis hush puppies on arrival of delivery I got a pair of children s sunglasses email hushpuppies dublin com waiting for there response

I use to LOVE Hush Puppies until my

I use to LOVE Hush Puppies until my last order I placed an order that I never received I needed the shoes for an event so I made sure to order it weeks in advance to gwt it in time I called customer service said that they call to get my refund in order Haven t heard back It s has been more than 5 months since I placed my order So now I lost out on 60 shoes

Prepare to be frustrated

A few months ago I purchased a pair of HP Chukka boots size 11 fitted superb and really comfortable Decided to order a pair of HP summer shoes so went for the Navy Howards in size 11 and much to my amazement they were too small a whole size in fact Further to my amazement I had to pay to return them at a cost of 5 09 signed for 2nd class just to ensure that I get a refund for the ill-fitting shoes When I emailed their Customer Service I was told that sizing can differ depending on the style of the shoe and that I must find this frustrating Firstly how can a company of HP s age and experience not make shoes that conform to size It s quite remarkable that in 2024 a shoe manufacturer can not make footwear to a consistent size and secondly to be so patronizing to say I must be frustrated unbelievable from a company that has been around for years My advice don t buy HP shoes online in fact stay away from an outdated antiquated company that has no respect for it s customers

If I could leave no stars I would

If I could leave no stars I would Absolutely appalling customer service I ordered a pair of 40 slippers for my dad which never arrived They use Royal Mail who delivered them to a random place on his street which couldn t be located We never found them so contacted Hush Puppies They said they d done a Royal Mail inquiry and nothing further could be done I ve paid 40 and received nothing It is absolutely disgusting Would NEVER buy from them again

Very disappointed

Purchased hush puppies dress shoes for weddings and special occasions only Sole has completely disintegrated after about 10 uses No respond after reaching out to Hush Puppies support Very disappointing

Order a size 7 which is the only size

Order a size 7 which is the only size available according to the website For me to receive a size 8 in a size 7 box Also not returns form Taken nearly a week of emails to say I can return the item as long as I fill out the form but they won t send the correct size out just give me a refund Poor service

Waste of money

Waste of money Size completely wrong and shoes do not fit despite never having had a problem purchasing products from Hush Puppies before Box which arrived in thin plastic bag damaged which according to their returns policy means I can not return the item