Hush Soundproofing | Nationwide Sound Proofing Specialists
Based on authentic user experiences
Huw Briss
6731 reviews
N/A
10 months ago
Hush Clifton should brush up on the legal framework for works to a party wall
Hush Soundproofing Clifton were invited to assess soundproofing for a party wall in a domestic property a survey was carried out after payment of a fee The operative Stephen appeared knowledgeable about selling his product but less cognizant of listed building control or the requirements of the party wall act Kieran the manager was equally unaware And both were defensive in responding to legitimate concerns None of this inspired confidence While there were calls to follow up the hefty quote it was more of a hard-sell than seeking to reassure a customer Disappointing and wouldn t wish to engage with the company further The company has finally caught up with this review some months after their hostile and defensive engagement with me and have now reported the review for a violation of Trust Pilot s rules As I have documentary evidence that I engaged the company to carry out an assessment of my property and payment of their hefty non-refundable fee the silencing of legitimate concerns should make any other customer extremely wary of using this company unless you too want verbal hostility barked down the telephone and the risk of paying vastly over the odds for Hush s shonky service Downgraded to one star In response to the reply of Hush Acoustics my review is most definitely of Hush Soundproofing Clifton to whom my comments and observations were directed I have no knowledge of the quality and efficiency of a Hush product reviews I have read invariably give a good rating hence initially selecting Hush Soundproofing Clifton my remarks on customer service relate to the company carrying the Clifton name and do not seek in any way to make remark on the product which Hush Acoustics manufactures
Eleonor Martial
6731 reviews
N/A
10 months ago
Avoid
Bad experience No communications whatsoever took 3 days longer than planned but company didn t deem necessary to let me know they were running late and instead left my flat in complete chaos with empty coffee cups loose blades timber boards and piles of dusts for three days before returning Had to repeatedly email them to know when they would be back Also cracked my wooden floor and refused to take any responsibility for it Be aware that ready for decoration actually means the ceiling will need replastering which they charge an extra 500 for None of this was clarified at first Wished I had paid a little bit more for a better job
ZORAN ZARIC
6731 reviews
N/A
10 months ago
Terrible and incompetent company
Terrible and incompetent company Back in May I ve spoke with them to address my impact noise issues with my bedroom wall and after days of going back and forth with them they just started the whole discussion from scratch while ignoring the whole original thread like it never happened After I asked them to re-read the original discussion they completely ignored my emails Few days ago December I ve received an someone else s assessment from this same company and completely unrelated to my original issue How can anyone use a company with such a bad tracking system and if they just ignore customers in the middle of the job description
Stuart
6731 reviews
N/A
10 months ago
Peace at last
After months of interrupted sleep and several unsuccessful DIY soundproofing attempts I realised that effective soundproofing is best left to professionals I contacted Stephen at Hush Soundproofing who was extremely helpful in assessing the problem and suggesting the best solutions He and his team are clearly knowledgeable and experienced soundproofing experts and I m delighted with the dramatic reduction in noise that they have achieved Highly recommended
Sarah Flint
6731 reviews
N/A
10 months ago
Sound proof bedroom
We live in a semi detached house where the walls are wafer thin to say the least so we regularly hear our neighbours Unfortunately our elderly passed away and the thought of new neighbours was concerning us I reached out to Stephen to get a quote and he was very responsive and answered all my questions so I proceeded The guys that completed the work were friendly and worked efficiently The nature of the work is naturally messy but they covered everything up and there was minimal cleaning for me The room is now ready for us to paint We have tested and it does appear to be a marked improvement and we will know for sure once the new neighbours move in I plan to get the downstairs done at some point
Arthur
6731 reviews
N/A
10 months ago
Fantastic soundproofing results
Fantastic results on soundproofing our bedroom We had the floor and party wall in our master bedroom soundproofed using their independent wall system and the reduction in sound is almost total The plug points and coving were restored and the wall was replastered ready for decorating They put down dust sheets and were careful to hoover up after We only had to do a modest cleanup after they had cleared out Despite some delays due to a vehicle breakdown the crew completed the job in time They put in some extra hours to make up and were polite and clean throughout the process I talked with the manager throughout the process and he was very pleasant We re planning to have some more spaces in our home fitted with the same solution and we re more than happy to use Hush again for this As someone who is sensitive to neighbour noise I couldn t be happier Highly recommended
Jay
6731 reviews
N/A
10 months ago
Excellent job
Excellent job provided by Steve and team They were professional always here when they said they were going to be clean tidy and completed a brilliant job Wouldn t hesitate in recommending and if ever I needed the same or similar job doing they d be the first and only company I d use
ReaL Havoc
6731 reviews
N/A
10 months ago
The team made an appointment and then
The team made an appointment and then was able to come a week earlier which was fantastic The team are Professional Great superb aswell as exceptional workmanship and nothing is too much trouble for them A team of genuine experts i would always choose them again and again If you ever want soundproofing you need hush
B Corbett
6731 reviews
N/A
10 months ago
Brilliant work from Hush Soundproofing Limited
We had a wall in our offices that backed onto another company and you could hear every conversation Hush Soundproofing gave us a quote we accepted they came back the next week lagged the wall and put soundproofing up They returned to plaster and painted the wall They did an excellent job and left the office clean and tidy