Hwrco Reviews

Supply Failure

Not so great when the company doesn t send your order and doesn t respond to you

Sent order to wrong address

Sent order to wrong address blaming the delivery company Refusing to refund or re-order item Been trying to sort this out for a month

I cannot get in contact with them

I cannot get in contact with them I ve been a subscriber for almost 2 years my last order hasn t shipped I ve emailed I ve called messaged on social media I can t reach anyone to see what s happening with my order Have they gone bust without letting their subscribers know

Do not purchase

In the past i have had great experiences however I have not been able to contact them about my recent order that was due to ship a couple of weeks ago Incredibly disappointing to be fully charged receive no contact and obviously receive no items They should at least provide a refund Do not use this company at this time as there are others with similar recent experiences

I LOVED this company but

I LOVED this company but my last order was incomplete and I can t get onto anyone I m so sad and disappointed

Awesome turned to Horrible

This used to be an awesome company that produced a fabulous product Unfortunately this has now been tarnished I placed and order in early March I only received part of my order at the end of April Part of my order is still missing There have been no responses to any emails messages via social media or the website or any way the get through on the phone Absolute ZERO response or even an apology or offer of a refund yet will still take your money and you ll get nothing in return Just be honest with your customers and communicate

Long time customer not anymore though

Extremely disappointed I ve been a long time customer and have spent over 1500 dollars with them I make the effort to go eco and pay more for it to try and do the right thing but HWR has screwed me over I received a partial delivery and not the main items in my order I have tried their chat for help so many times AND emailed with no response via any channel Something is going on with this company by the looks of it I ve never had an issue before but all the other customer reviews as experiencing the same as me lately I wonder if they re going bust Be careful using this company now I for one will not be returning as a customer to them I m going to have to find somewhere else to take my business

I ve ordered a couple of time

I ve ordered a couple of time previously from HWR and the product was shipped immediately and was good quality when it arrived My most recent order made on 6 April has never arrived and multiple contacts via email and chat on their platform have been unanswered I m now going through the bank to have the charge disputed Waste of time

Please do not purchase from this

Please do not purchase from this company I am also a subscriber having exactly the same issues as below Money taken more than 2 weeks ago and no sign of anyone there No reply to emails nor calls