Ibs Reviews

Bad service

Bad service I was told I met the income requirements for a ex pat mortgage Days later I got an email we just have some other questions loosely translated to we believe we screwed up we better just ask more questions They then told me I wouldn t be eligible because I owned 3 BTLs already I told them I made it clear I was looking at ex pat mortgages and had 3 existing buy to let properties before and they obviously don t know their criteria or would have told me that wouldn t pass eligibility from the off They claimed I didn t complete their form designed for when you know exactly what you want and not designed for a simple enquiry So because I didn t do the form they suggested it wasn t their fault Obviously the fact I told them I had 3 BTLs in the initial email therefore anyone with an ounce of knowledge of their lending policy would know that was not suitable immediately Poor knowledge no ownership and just blaming the customer for their own reps poor knowledge I also asked about their rates and they just didn t respond to the question Improve your interview process because you ve hired incompetent people

WORST MORTAGE COMPANY

In my personal and financial career spanning over 40 years this is the WORST organisation Ipswish Suffolk Building Society that I have ever had the misfortune to be involved with They are inefficient poor-quality staff take time to make decisions many weeks constantly going back and forth mostly on nit-picking matters why not ask all or any questions early on up-front I am a credible person no financial issues and approved mortgage in principle But they and the surveyor constantly mess around Also if they have issues with expats then they should get out of that part of the business So much stress for me and my broker waisted my money on costs and my time People do not deserve to be treated this way and they don t care As a consequence of what I have been through with them I have given up on a future retirement in UK and changed my plan and not go back home to where I was brought up in Cornwall Keep away from them and go to another mortgage company

Absolute Jobsworth Building Society - Dont Use Them

Absolute Jobsworth Building Society for mortgages They told me i had all the documents in order to actually apply and subsequently took my 200 fee They then told me they needed another document or they would not offer the mortgage I could not supply this they won t refund the fee and I am taking legal action Dont use them - plenty of others Look at their rating

Absolutely terrible building society

Absolutely terrible building society applied for a self build mortgage on a barn we are converting gave all the details and have spent 3 months going through an application to be told after having a valuation done that a barn is not suitable for the self build product don t return calls or emails but happy to take 459

Awful service

Awful service time wasters

WASTE OF TIME AND EFFORT

8 11 24 successfully opened a regular saver via online application Subsequently invited to register for online access Submitting correct and permissable details an error message stated I was to contact the Member Support Centre Following the representative s instructions over the phone - I had to re-register - the same result ensued Error No explanation as to why this keeps happening nor could a solution be proposed for progression to personal online account access Therefore going to terminate my account

A fraudulent building society

Very disappointing Carried out 3 hard searches on the same property and held onto the valuation fee without carrying out the valuation Please beware They are not credible

Very odd mortgage lending criteria

Very odd mortgage lending criteria - won t lend on any house in the UK that is part of a housing development All the houses in my town are estates