


Based on authentic user experiences
Andrew Jaconelli
6731 reviews
N/A
7 months ago
As a driver this is the worst loss
Our company uses I cabbi I suppose as an office owner it doesn t really matter to them but as a driver trying to work with this system it s a nightmare and for me personally it s very distracting to use whilst driving plus I think illegal as you are in effect using a mobile phone whilst driving there s to many faults and glitches and I can t really think of anything positive to say about it and unfortunately we as drivers are lumbered with it until something better comes along just a quick update 2 years down the line would love to say things have got better but it s the complete opposite every update brings more faults and glitches than fixes I ve lost count of the time system freezes logs you out won t work properly won t clear the meter the constant uninstalls reinstalls it s really not fit for purpose the constant complaints from customers saying how hard it is to book a taxi the booking app which just changes pick up points the constant ringing up the customers to find out exactly where they are wish I could give it minus 5 stars
Mark Vernon
6731 reviews
N/A
7 months ago
It is worst driver app for iOS user
As a driver this is the worst loss leader driver app it loses you tons of money gives very inaccurate hours worked and money earned card system especially apple pay a complete joke using your own contactless far more sophisticated trouble free and worst thing ever is the gps and the amount of dead mileage no wonder year on year have to tell tax man you at massive losses because of this icabbi system it is not a fair and transparent system useless and does not work for drivers I ve lost tons of revenue this new year s alone just please if you are an new or existing operator walk away invest in a different despatch system or you may face bankruptcy because of this icabbi and don t let their sales person pressure you into signing a contract I ve hit almost 2000 miles 95 hrs allegedly and earned 1705 less my fuel bill wear and tear and rent puts me down to a minus figure please don t use this app or go to work with another operator
Tanya
6731 reviews
N/A
7 months ago
A 2 year old could ve developed a better app
It is worst driver app for iOS user they launch the app for iPhone but it is not trustworthy Meter runs slower then android app so driver lose money Connectivity issues it s only connect well in 5G area 4G signal makes the app slower Lots of complain forward but they are not able to solve it Think before you make any contract it is rubbish software and there team is useless
Paul Beattie
6731 reviews
N/A
7 months ago
Liers work here
Truly is the WORST app system I have worked with in 34 years of taxiing Why are companies drivers using this complete and utter heap of dung
Dan Ball
6731 reviews
N/A
7 months ago
Driver app issues and 30 minute wait passenger app
They say they come pick you up and then they don t they just leave you hanging
NAND KISHOR
6731 reviews
N/A
7 months ago
Worse than useless
Hello Icabbi I m sorry to tell you this but Driver app There is now to much info on drivers screen since the 4 0 9 update you only need Date Time then pick up address then customer name vehicle 4seater and price payment details then destination An icon for maps and an icon for phoning customer direct Also does your software work out how long a job takes and lets people that opens icabbi passenger app that a vehicle is clearing in their vicinity I ve noticed it shows 30 minute wait when all cars are on jobs when in reality if the office have no upcoming bookings it would only be about 5 to 15 minutes by then the future customer has opened a competitors app and booked with them You can t send a created message when you are given a job eg let office know you re waiting for customer The messages from office that pop up are tiny yet I have my letters as big as possible Also your recent update has to many glitches it crashes and you have to reboot religiously relog back on Is it beta testing all the time It seemed a good app around 2020 but now imho it s now not good for business Also have you read the GENUINE reviews on App Store and google play store trust pilot If people are reading maybe dyor
Ernest Mann
6731 reviews
N/A
7 months ago
I put a request for a trip few hours in
As a customer of Glasgo cabs - I installed the app and just get a spinning wheel of death after submitting my phone number No choice but to uninstall it Worse than useless
Taxi Man
6731 reviews
N/A
7 months ago
Doesn t even deserve a star
I put a request for a trip few hours in advance to go to train station They confirmed my trip 20 minutes after the requested time they informed me that they could not find a driver for the trip I missed the train The confirmation did not mean anything
George Durkin
6731 reviews
N/A
7 months ago
Owner Phil is a drunk
Doesn t even deserve a star waiting time button Doesn t even run automatically and thats from day 1 yous know about it why don t yous sort it out drivers are loosing money
Allan G Mccandlish
6731 reviews
N/A
7 months ago
Worst Software for Drivers
Owner Phil is a drunk Lori and Chris in dispatch are completely rude and should be fired immediately they are disgusting people with zero respect The cars are poorly maintained and wait times are disgusting because they can t keep drivers because they treat drivers with complete disrespect