Reviews
3.57
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Kimberly Johnson-Burdge
N/A
1 year ago
Booking took longer than expected but
Booking took longer than expected but our iCruise representative Carmen was very patient with us and very cooperative We look forward to the cruise
Sean Thomann
N/A
1 year ago
2nd time using iCruise
2nd time using iCruise TA that help was very professional and easy to work with Both of my trips had multiple rooms TA work and got rooms next to each other which was nice Would definitely used them again for our next cruise
Max
N/A
1 year ago
Made the puzzle easy
Made the puzzle easy I tried many times to complete registration on-line without success The staff made the process easy by telephone
Joel Swanson
N/A
1 year ago
The cruise lines changed the sail date
The cruise lines changed the sail date of our cruise and it had not yet notified ICruise My ICruise representative was diligent in researching the issue spending a lot of time before finally accessing the new information
Karen Toensing
N/A
1 year ago
I am really looking forward to this
I am really looking forward to this cruise I just wish I could get Hold of the person to assist me in making some changes to my cruise Karen Toensing
Vera
N/A
1 year ago
A gift for my 80th BD
This cruise was a gift for my 80th birthday My son-in-law suggested it and then made the reservation while we ate breakfast
Paulette Lewek
N/A
1 year ago
Norwegian encore cruise Jan 8th 2023
Margarita Locklear was our rep She helped us book our cruise and was very professional and dellightful to speak with
Michael Underwood
N/A
1 year ago
Helpful people
I called to see if there was any availability on a particular cruise I spoke to Renata I told her that I was trying to surprise my Daughter and grandson and book mysellf on the same cruise that they were on This was last minute and the cruise was full RENATA confirmed that the cruise was full but she would track the cruise and call me if something came available RENATA did find me a spot on the cruise the day before the cruise departed but I was not able to go She was so nice and helpful and did excellent what she said That ment a lot to me So I booked another cruise for 2023 It is so nice to see that there are still people that go out of there way for other people THANKS
Jessenia Nivar
N/A
1 year ago
Leon Simmons did an amazing job to
Leon Simmons did an amazing job to ensure our cruise was booked wurh best room and pricing I will be sure to call him directly for our next cruise
customer
N/A
1 year ago
This will be our second cruise booked
This will be our second cruise booked through ICruise Everything has been smooth Agent Kevin Donovan has helped us thru it all I cant imagine any other way to get the service we ve come to expect Keep up the great customer service
© 2025 Rating Facts. All rights reserved.