


Based on authentic user experiences
Julien Allard
6730 reviews
N/A
9 months ago
They just close the chat when seeing
They just close the video chat when seeing your face and you receive a message Check your connection Unbelievable
oskar
6730 reviews
N/A
9 months ago
Avoid if possible
Absolutely terrible experience I tried signing up for Flinkster from Deutsche Bahn though after the employee disconnected me several times I just gave up I m using Miles now much more convenient sign-up process
Lukasz Patulski
6730 reviews
N/A
9 months ago
These people should not be employed in
These people should not be employed in anything like that Thet are rude not helpful they disconnecting while you talking I tried 2 times tbey want me to change my name even after showing them passport It is impossible to change name and I wanted to ask how to do it Twice tgey just disconnected before I finished my sentence and there was no queue at all Lazy unheloful and should be fired
SHONE JOSEPH
6730 reviews
N/A
9 months ago
Ridiculous
They representative told me my New Version of Indian Passport is not Supported It s my passport and my tool to verify my identity How on heaven are they going to verify my identity when their system doesn t supposedly support the only document that can verify it And the agent just hung up on me No explanation or whatsoever Terrible experience Nobody should be hiring these guys Period
LQ
6730 reviews
N/A
9 months ago
Lazy and unfriendly worker
Very unfriendly worker that was too lazy to do the verification He made set my verification to failed and I could not do it again Thanks for wasting my time I tried to report the worker and called the number but nobody replied The identity App Team is just a big JOKE and timewasting I rather go to do another verification for now as I dont want to deal with them anymore
Wibke Wille
6730 reviews
N/A
9 months ago
One star only because there is no 0
One star only because there is no 0 star DB and Flinkster will lose customers working with them Rude person on the telephone does not let you speak closes conversation in the middle and deletes your account Needed a Flinkster car had all documents needed tried twice Never again
Inno Sen
6730 reviews
N/A
9 months ago
Stupid verification process interrupted again and again and again
This is a identify and trust verification service which is been offer by the german government related company group Bundesdruckerei But all the service members are situated in an east european country They are speaking a german like 3 years study and badly to understood At the end they interrupted the verification process so you need try again again and again It s stupid money making service by making people crazy Stop this
Magnus
6730 reviews
N/A
9 months ago
Unfriendly workers
The workers there are very unfriendly and close the connection randomly and pretending that they do not understand you
Anonim
6730 reviews
N/A
9 months ago
can highly recommend
Friendly and fast service
Helmut
6730 reviews
N/A
9 months ago
Everything worked great
Everything worked great smooth ident process and very friendly Video staff