


iPhone, iMac and MacBook repairs in Guildford, Surrey | iDoctor4U England
Based on authentic user experiences
Dan
6731 reviews
N/A
11 months ago
Sorry iDoctor your prices exceed Apple and void warranties too
UPDATE OK I learnt a massive lesson today 9th Dec 2015 Originally I had my iPhone 6 glass fixed at iDoctor for 110 But having since smashed my screen as well as the touchscreen I learnt that Apple would replace all this for just 79 The trouble is that because iDoctor is not Apple-certified Apple now won t touch my phone at all now EVER The Apple representative also said I was ripped off for the service I got from iDoctor So sadly I ve come back to re-review iDoctor and lower the score even further as not only is the service over-priced with non-Apple parts Apple don t supply parts to any other third party but you ll get a cheaper and better service using an actual Apple store ORIGINAL REVIEW I had both a laptop and an iPhone fixed here Now if you re getting your mobile fixed then it s likely they ll sort you out the same day if not the next I had an iPhone 6 smashed screen replaced For the money 110 as they gave me discount of 10 as I was having a laptop fixed they were charging I thought the glass might actually be the real deal but it s not The button hole surround is off centre and it now clicks with every press where it didn t before So if you can follow some great instructions online via youtube or ifixit com then buy exactly the same glass and tools for 10 off eBay and save yourself 100 Even getting it done at one of those dodgy corner shops would save you a tonne of cash too Don t get me wrong the service was quick with this but I think they re overcharging by quite a bit Now onto my laptop If you re in a hurry or need quick turnaround for business I would go elsewhere I had to wait nearly 4 weeks to get this fixed and that was with me chasing them Thank god I had another computer or I d have been screwed In fact what made it worse around the 3 to 4 week mark when I popped in to check with them how it was going I was told the engineer had gone on holiday for a week yet two days later it was then fixed Very strange Not a great experience in my opinion I also wasn t sure about the price charged as I was quoted an off the cuff figure and that s exactly what it came to but with no break down of what that covered i e parts labour etc some I m clueless to whether it was a legitimate figure or plucked out of thin air One last thing everytime I went in which was quite a lot over that period the same guy never seemed to remember my face not once All in all if you want your mobile fixed they ll turn it around quick but not cheaply and computer problems I think I would simply go elsewhere especially if you use your computer for business
Chris George
6731 reviews
N/A
11 months ago
Absolutely shocking
Absolutely shocking Been waiting 4 days for a test result No answer on the phone and the messenger help only replies with how can I help then nothing else Complete scam Don t spend your money with these people
L Cleghorn
6731 reviews
N/A
11 months ago
Extremely good service
Extremely good service quick honest and a very fair price I would highly recommend this service to everyone
MICHAEL
6731 reviews
N/A
11 months ago
These guys are simply fantastic
These guys are simply fantastic I had three long chat sessions with Apple and was sent to two service centres and they said my phone was dead idoctor4u told me what was wrong in two minutes and fixed it during the day Don t bother with Apple go to these folks They were also charming
Sam Walsh
6731 reviews
N/A
11 months ago
Always use these guys absolutely
Always use these guys absolutely brilliant Did a quick repair for free last visit which was so kind Can t be beaten on skills or value
Theo De Maeyer
6731 reviews
N/A
11 months ago
Excellent service
Completely smashed phone and in less than half an hour it was fully fixed and brand new Overall great service and I highly recommend you choose this shop if your device breaks
Shaun Lawson
6731 reviews
N/A
11 months ago
These guys are totally amazing and I
These guys are totally amazing and I have been using them for years Nothing is too much trouble and they seem to be able to fix anything I couldn t recommend them too highlyKeep going
JoMat
6731 reviews
N/A
11 months ago
Very good service
Used these guys a few times over past 3 years on our macbooks great service very quick good communication and fixed every time highly recommended
Sally Riches
6731 reviews
N/A
11 months ago
Another excellent outcome from my visit
Another excellent outcome from my visit to iDoctor Not sure if my enquiry was entirely appropriate I thought I had lost all my emails However it was all sorted and no charge One very grateful relieved customer Would highly recommend
Robert Benjafield
6731 reviews
N/A
11 months ago
This is a company of two Apple experts
This is a company of two Apple experts who bring a lot of experience and offer a very personal service for people who may already be computer literate or like me know very little about computers and even less about how to correct a fault They are quick very efficient and charge moderate fees They have been keeping my Mac going for the past 10 years whenever a glitch arises or something needs updating Their premises in Walnut Tree Close have customer parking which is a useful bonus