


Ignite Stoves Fireplaces Lincolnshire s Finest Collection of Wood Burning and Multi Fuel Stoves
Based on authentic user experiences
Terence Niblo
6732 reviews
N/A
6 months ago
Ignite stoves a company to avoid
Ignite stoves a company to avoid I had a very bad experience with them to build a fireplace in my lounge which tool 7 months instead of 2 weeks like they proposed Below are the following issues I had with them - 7 months delay always apologising - plasterer destroyed wall paper and poor job- Christmas and new year not able to enjoy our living room because of the mess- Destroyed paint job installing the glass shelves- bottom mould board not refitted- marble a line from top to bottom and not flush also gap is noticed Left with a poor quality fireplace which i will need to rectify
Daniel Thompson
6732 reviews
N/A
6 months ago
Terrible job
Terrible job What started out all nice and easy turned into a disaster They had massively underestimated the job involved in my new log burner and chimney liner Ended up with -Badly damaged plaster work and beading falling off Granite hearth slabs left badly damaged after install Old razor sharp liner fragments left on the drive Buckets of mortar left on drive Paintwork left in a terrible state I have contacted them regarding all of this and three months later still heard nothing Nice and friendly promise the earth but sadly didnt deliver Avoid
Trevor Vernalls
6732 reviews
N/A
6 months ago
A very drawn out job and cancellations
A very drawn out job and cancellations The initial survey was a waste of time as my agreed hearth was then changed for something I didn t want The plastering still hadn t been done three months after the fitting and I eventually gave up on them finishing the job
Danielle
6732 reviews
N/A
6 months ago
We were very disappointed with our
We were very disappointed with our stove and the service The communication from the salesman wasn t clear and didn t specify that he he had arranged the flue to come out the back of the stove which gave it a completely different look to what we asked for It was offered to us that it could be done again but we would be charged for it after complaining they offered to put half towards it but would have still cost a lot of money on top of paying for the original fitting We chose the charnwood stove in cream which we assumed was just like the sample colour that we saw in their showroom however it was spray painted cream which we were not made aware of The paint was actually patchy in places and comes off easily The workmen were very nice and left the place tidy afterwards Just bad customer service and lack of communication which really let us down
Mr Pete Daniels
6732 reviews
N/A
6 months ago
Job well Done
For our part we had a good experience with these people They were helpful communicative and tidy Due to the situation with Brexit and the Covid restrictions a company connected with the making of our fireplace went bust but they let us have a more expensive model at no extra cost for which we were grateful They were very careful to observe the distancing rules and protected our floor with sheets In view of the other comments it looks like I am their Dad But you can only speak as you find and we are well satisfied
Anne
6732 reviews
N/A
6 months ago
Needed a fire disconnecting and capping
Needed a fire disconnecting and capping Too small a job for some but Mark came within an hour was polite careful and efficient Would def recommend and go back for any future requirements Thankyou Mark