Illuminated-mirrors Reviews

Customer service was great and Joby a

Customer service was great and Joby a great help when I realised I had ordered the wrong model and needed to return and organise a replacement Solomon also quickly responded after I had filled in the form and Joby kindly helped to track the delivery of the correct model following despatch Thank you

New mirrored cabinet

Purchased a mirrored cabinet but sadly upon delivery the mirror had been broken in transit Contacted the company regarding the breakage and they couldn t have been more apologetic Sending out a replacement cabinet within a couple of days Spoke with Alelei regarding the breakage replacement and delivery of new cabinet Every step was explained very well and she was in constant contact and couldn t have been more helpful It was an expensive purchase but they have smashed it out the park We love our new illuminated mirrored cabinet

Excellent customer support

I ordered a very large bathroom mirror it arrived very quickly and safely When I tried to fit it there was a problem with one of the hangers on the back I contacted Illuminated Mirrors about the issue and they were brilliant without any questions or debate they resolved the issue quickly and sent me a replacement out in days Excellent customer support

Prompt and efficient service

Prompt and efficient service Our bathroom mirror was delivered promptly and very well packed Delighted with our purchase Alelei in customer support was very helpful and supportive and we are delighted with our purchase

Best customer service

Certainly the best customer service I ve experienced in a very long time When the order was ready for dispatch sooner than originally quoted I received a telephone call from Alelei to give me details of the delivery date Subsequently there was a problem with delivery as it was returned to sender and I contacted Alelei who immediately sorted the problem very quickly and efficiently Thanks also to Solomon who was very helpful You only really find out about a company when something goes wrong and this company came up 5 stars Mirror yet to be installed but is very well made and looks great

Great customer service

Great customer service Couldn t find my confirmation email so contacted to check my order and email was resent Alelei also called to confirm a delivery day and checked in after to confirm it had been delivered

Great Product Great Support

Easy ordering and great product Mirror did arrive smashed but Joby at Customer Services resolved the issue quickly and effectively and the replacement was delivered in perfect condition Great support Will use again if I need another mirror

The girl I spoke to on the phone was so

The girl I spoke to on the phone was so polite and helpful I think her name was joby u have a good one there hang onto her merry Christmas xx

Joby customer service

I received excellent customer service and would definitely recommend illuminated mirrors Joby was brilliant and kept me updated with my new purchase Thanks Joby