Expert Independent Audiologists Imperial Hearing Centres
Based on authentic user experiences
Alan
6731 reviews
N/A
5 months ago
Irreversible Damage to Hearing
I went to Imperial Hearing in Chipping Sodbury with the intention of having an ear flush but was talked into this ear suction procedure instead a decision that has had devastating consequences The procedure left me with irreversible hearing damage resulting in hyperacusis and relentless 24 7 tinnitus An audiologist concluded that my hearing loss was similar to infantry soldiers who incur damage from rifle fire Now simple tasks that require concentration are no longer possible reading watching TV etc The company did return my 75 fee but refused to communicate on the matter of compensation
Peter Gilfedder
6731 reviews
N/A
5 months ago
I recently had new hearing aids fitted
I recently had new hearing aids fitted by Peter at Christchurch and Poole s branches of Imperial Hearing Peter seemed amazingly thorough with his hearing tests and subsequent hearing aid programming He carried out testing which seemed much more thorough than I had experienced in the past My new aids OTICON Intent 1 are much more effective than my previous ones Oticon OPN 1 even though those were one of the best available when they were new 5 years ago I am very grateful to Peter for the care he took to ensure I have had the very best outcome possible with my new hearing aids
Chris Nyland
6731 reviews
N/A
5 months ago
Professional Reassuring and not Salesy
Took my Dad along to have her hearing assessed and the team dealt with her very professionally and reassuringly putting her at ease really well I was impressed with the service and care she received - they said she didn t need hearing aids yet which was good they didn t try and sell her any regardless As and when we need to go back again we wouldn t hesitate in doing so
Rob Harding
6731 reviews
N/A
5 months ago
Imperial at Abbey Meads
Went to Imperial in Abbey Meads Swindon Penny did an excellent job clearing a significant build up in my left ear She cleared my ear with care and no pain Kept me informed at all times Thank you
Customer
6731 reviews
N/A
5 months ago
Superb Service
The service provided by Debbie at the Leamington Branch is excellent As a person who actually uses hearing aids herself I felt that throughout our meetings she was empathetic with my issues and concerns The fact that she is able to test all the hearing aid models that come onto the market gives her credibility and a great advantage over other audiologists Debbie was able to explain the various aids available and at no time did I feel under pressure to purchase anything Debbie was focussed on matching me with the right hearing aid rather than pushing me towards the most expensive Three weeks on from my first fitting my aids are superb and I cannot recommend highly enough Debbie s services
John Hoerner
6731 reviews
N/A
5 months ago
Imperial Hearing gives great service
I have used Imperial Hearing in Cheltenham for many years and their service is some of the best I have ever received anywhere They take really good care of their customers and always are there to help with any problem or anything that needs adjusting or fixing