Incensefountain Reviews

I would actually give 0

I would actually give 0 Ordered the 14 99 offer then to find immediately my Pay Pal had been charged 17 99 then an additional 47 for items I hadn t even ordered Within minutes I got in touch with the company to cancel but apparently items had already been shipped within 2 minutes I very much doubt that Why are Pay Pal letting payments go through to this company when reading other comments they must know is a scam Have started a dispute with Pay Pal but have a strange feeling the money will not be returned

I placed a order on September 29 and

I placed a order on September 29 and they said it would be here on oct 6th Have not received any response from them as I called and emailed Plus I have not received anything Please give me my money back or send me my fountain

Avoid this company at all Cost

Made a purchase that went through and when i checked my email i was notified of a second charge of 52 95 AUD for more products which i did not order This second payment appears as a Automatic Payment on my Paypal I was refused a refund by the Inscent even though i had contacted them right away and received a response back offering more product in lieu of a refund I declined and was then told my order has been shipped and i would need to return the product at my own cost to get a refund Terrible dishonest dodgy company Do yourself a favour and avoid at all cost

Awful

Very let down Cones smell like smoke from a fire place NO PLEASANT SCENT AT ALL I kept thinking the house is on fire The cones only burn for maybe 4 minutes and leave a nasty oily residue all over the fountain The smoke does look cool for the 4 minutes provided there s no movement in the room having a window open is a MUST do to the awful smell but the breeze makes the waterfall effect stop it also cost 50 not the 19 99 as advertised It s being returned don t buy this unless u wanna smell like u have been camping and haven t showered in a week very disappointing

SCAM

After placing an initial order I were offered an add-on after clicking on it by mistake I was unable to go back or to basket and money was taken of me After trying to reach out via email I received within seconds automated message that stated that I indeed click on add-on and they can offer either discount or extra for free When I refused both and wanted to cancel the add-on there were no additional response from company ever since

IINSCENTS FOUNTAIN

ITS TAKEN ME A WEEK TO GET MY MONEY BACK I AM NOW PROCEEDING WITH LEGAL ACTION AGAINST THIS COMPANY I HAVE ALL THERE FINANCIAL INFORMATION THERE ADRESS AND CONTACT DETAILS THESE PEOPLE AE SCUM MY BANK ACCOUNT WAS EVEN BLOCKED LAST WEEK I HAD NO ACCESS TO MY MONEY STILL WAITING ON NEW BANK CARD

Don t waste your money

First of all the smoke going down the waterfall is very rarely the same as what you see on TV Another problem the incense well smelling good only burns for about five minutes As far as the TV commercials go it s a bunch of BS It doesn t calm you down it doesn t make you feel good It doesn t make you sleepy It s all BS Don t waste your money

My partner just ordered this and was

My partner just ordered this and was immediately billed over 61 for shipping and been told he has signed up for recurring payments He cancelled straight away and received a standard reply offering free cones etc but is still waiting for an acknowledgment of the cancellation I am about to open a Paypal complaint against this company Shocking

I believe this is a scam as I placed a

I believe this is a scam as I placed a order in the 29th of Sept and said it would be here Oct 4th and no delivery I call and get no answer I email the address they give you and it comes back as address not found I want my order or money back

I don t know what is going with my

I don t know what is going with my order but I haven t received my order yet they never sent me a email our anything