Indriver Reviews

worst and the worst service

worst and the worst service high charges and drivers are very unprofessional initially when indrivers came in the market it was charging fare price but from last 1 years the price is higher than uber sometimes drivers they accept it and cancel it without informing the customer I will never prefer this for traveling

This company has no security in gypte

This company has no security Today the driver attacked me to steal my stuff and break my phone I filed a complaint with the company and I have not received any response I do not recommend you to use this company especially if it is at night or if you are a foreigner Their alternative Uber is safer in Egypt

Worst of the worst

I have recently used the InDrive service and wanted to share my experiences which have been less than satisfactory While the concept of the service is promising there are several areas that need significant improvement Driver Politeness One of the most noticeable issues is the lack of politeness from many drivers A courteous and respectful interaction is fundamental in service industries and unfortunately this has been a consistent shortfall in my experience with InDrive It is crucial for the company to ensure that their drivers meet basic customer service standards Air Conditioning and Extra Fees Another concern is the company s approach to air conditioning usage It appears that InDrive encourages drivers not to use the air conditioner unless an additional fee is agreed upon This practice not only compromises passenger comfort especially during hot weather but also feels like an unnecessary inconvenience Transparency and fairness should be prioritized to enhance customer satisfaction Response to Customer Complaints Furthermore InDrive seems to struggle with addressing customer complaints effectively When issues are raised the responses provided are often inadequate or fail to resolve the concerns A robust customer service system is essential for any company aiming to build trust and loyalty among its users Conclusion Overall while InDrive has the potential to be a competitive player in the ride-sharing market it needs to address these critical areas to improve its service By prioritizing customer satisfaction and driver training InDrive can enhance its reputation and provide a more enjoyable and reliable service for its users

No good

No good Charges more expensive Sometime go 3 toll without asking I m giving 1 star only They charges so high price though we like an idiot Price expensive and some more go 3 toll without asking Go to hell

I was waiting for a driver that accept

I was waiting for a driver that accept my request and after 5 minutes waiting the driver canceled the request so now I need to wait some days from the bank to refund my money

Rider was a thief he took food from me

Rider was a thief he took food from me to deliver and for the ride he charge me 200 and then run away and without delivery

Extremely disappointed with this

Extremely disappointed with this service We were canceled 3 times waiting at probably the most visible landmark in the city We waited a total of 1hr and 25 minutes No one came Our destination was 11 minutes away from our pickup point Don t even think about using this unreliable service at night Pay a little more and use the tradition yello cab They are prompt reliable and plentiful

Pathetic service by the liar driver

Pathetic service by the DriverThe app showed Rs 375 and driver started lying and arguing for additional Rs 100 charged Rs 475 stating that Rs 100 for toll which he nvr paid in Bandra Worli sea link there is no toll now at Bandra worli sea link when I asked him to produce the bill he said he didn t took and started arguing unfortunately i had to pay the money as I was with my senior citizen mom Gpay nos shows is name as Dushyant Raj his cell nos 6375915937 app showed Driver details as Sandeep Kumar MH03CH3787 I request the indrive team to look into and reimburse the addition amount charged by Driver I can produce the gpay details Indrive team - If this way your driver will loot the customer your company cannot progress Pls look into it

Service not dependable

Service not dependable Today morning my booked cab driver refused to come right on the scheduled time and said mera kya kar loge cab no HR 63F 5114 driver s name Abhishek ride from Nizamuddin railway station to Rohtak -124001