Infinityhomeimprovements Reviews

Fraud Company

Fraud Company Sales man gives you false information and take order and when you try to contact them You will not get any response in writing I had to go through Trading standard to get refund

Ridiculous service

Ridiculous service Agreed for refund within 21 days after Trading Standard involvement it has been more then month still waiting for refund they makeup stories when you call them When you ask them to write in e-mail they don t do it Dodgy company in my opinion

Infinity home Improvements Beware of this company

Beware of this company and those who answer the phone when you seek help to address any issues and concerns of installation I rang and requested help regarding the window handles that would no longer open on several windows I stated would they look at this issue as I could not open these windows and stated I had their company 10 guarantee certificate that was issued after installation of the windows What followed from them was a series of lame excuses and avoidance to address this issue The end result was they wanted a 150 call out plus parts and labour the ridiculous excuse they gave me was the third party company who they employed on installation was now insolvent and they were not responsible although the guarantee clearly states all mechanical parts inc locks hinges and handles are guaranteed for ten years Dodgy company to deal with PS what I have since found out is the quality of the handles are poor workmanship ie internal parts use plastic clips that are bound to failure over time hence their future call out fee with parts and labour

AVOID AT ALL COSTS

AVOID AT ALL COSTS Bad workmanship caused leaks they blamed the engineer and said he would need to sort it but no one came subsequent attempts to contact were ignored including by the managing director The HomePro10 year warranty on the paperwork means nothing as the job was not registered with them and they advised that Infinity Home Improvements had gone into liquidation and that they no longer had anything to do with them Today we get a sales call asking we would like any more work done

Update Avoid them at all costs

Update Dodgy company Avoid them at all costs On their 10 year guarantee of mechanical parts inc locks hinges and handles not worth the paper it s written on I recently had a canvasing call from Infinity home improvements the company which has their offices on 40 City road London He said his name was John and would I like any more work done when I explained that I ve had previous problems with several faulty window handles since installation ie unable to open the windows he became dismissive and said it was not them nor their responsibility after challenging him on the Home Pro10 year warranty of mechanical parts he stated it was not them and abruptly put the phone down So much for customer service The handles use plastic clips inside them which are bound to fail over time then to ask customers for a 150 call out charge plus parts and labor is absolutely scandalous and ridiculous Query They seem to have previous customers phone numbers on their canvasing lists so why deny it s their company or ownership of responsibility

This company is a scam

This company is a scam completely cowboys As mentioned by other reviews their 10 year guarantee is only with the branch and not the head office or parent company What a joke as the local branch has closed so that means the warranty does not apply This review is a warning DO NOT PURCHASE ANYTHING FROM THIS COMPANY

Job well done

We have just had French Doors and toilet window fitted although the wait was longer than we expected once we were advised regarding fitting they were here in 2 days The guys who fitted them worked quickly the area was cleared well We now have had Infinity windows on the whole house the bulk being done in 2018 We have had no problems with any of them Staff have always been friendly and helpful

Perfectly Fitted Double-Glazed Windows

I recently had double-glazed windows installed in my home and the entire experience was exceptional The team did a flawless job from start to finish The windows were measured and fitted with incredible precision ensuring a perfect fit that immediately improved both the insulation and appearance of my home The quality of the windows is top-notch They provide excellent noise reduction and energy efficiency keeping my home cozy and quiet The installation team was professional courteous and left everything spotless after the job was done I couldn t be happier with the results If you re looking for high-quality double-glazed windows and expert installation I highly recommend this company