Infinityleathers Reviews

Bought 4 Jackets from Infinity through Debenhams

Bought 4 Jackets from Infinity through Debenhams all returned due to sizing issues got refund for 3 off them and requested 1 in 2 sizes larger almost a month later and still no jacket or refund despite various emails to Debenhams they are blaming Infinity can t understand why they are mucking me about and won t send out the replacement very bad business practice definitely wouldn t recommend them

If I could leave no stars and a review

If I could leave no stars and a review I would Bought a jacket via Debenhams wrong size so returned it directly to Infinity Leather using their 48 hour tracked delivery A week after returning I checked the Royal mail website using the reference number on the proof of postage receipt which confirmed the parcel was delivered on 17th August Contacted Infinity directly with my proof of postage receipt and screenshot of proof of delivery Royal mail tracked 48 also provides a photograph and email sms confirmation of delivery to the recipient Infinity leather are denying receipt and refusing to give me a refund until they have investigated further despite the above Avoid this company at all costs

I would like to give a no star review

I would like to give a no star review I ve had the most disappointing experience with Infinity leather I bought a suitcase in July used it for my holiday at the beginning of August and one of the wheels broke I ve been refused a refund only an exchange but as I won t be using the suitcase for another year there s a big possibility it will break again I now have to buy a box big enough to send it back to the company as they don t offer a free return either I m shocked at the unprofessional way this company deals with its customers DO NOT BUY A SUITCASE FROM THIS COMPANY

Good

I thought id write a review because I had a really good experience with them I just offhandedly emailed to ask when they d restock the UK 5 of some New Rocks I wanted replied within 20 minutes really informed and helpful So I decided I d just get them in a UK 4 instead as they run large anyway and they were in stock Dispatched within a couple hours with Royal Mail tracked 48 on Friday arrived Monday Great shoes and fit perfect Always nervous to buy from new sites with fewer reviews but honestly they re really good

Couldn t wish for better service

Couldn t wish for better service Ordered a gilet on Amazon but inadvertently ordered the wrong size Emailed Infinity Leathers direct and they altered the order and still delivered it within 24 hours Quality is top notch at half the price I could have paid elsewhere

Aviator Jacket

I ordered an aviator jacket through Debenhams and it was too big so I then ordered the next size down I returned the larger one and the refund was processed very quickly The one that now fits is a lovely quality item This was a totally hassle free and easy transaction from start to finish I highly recommend them as a company with great quality items

New rock boots

Brought pair of new rock boots on this website came within a couple of days Very happy with purchase

Just brilliant

I bought a shearling sheepskin coat - Florence in black The quality is the best I have ever seen and a joy to wear in the cold weather I would recommend XL for a 42 inch chest It wasn t exactly cheap even with the 22 discount but in my opinion worth every penny Free delivery by RM within 48 hours too Andy Evans

Exceptional Quality and Craftsmanship

I recently purchased a leather jacket from this shop and I couldn t be more impressed The quality of the leather is outstanding soft durable and clearly built to last The attention to detail in the stitching and design is remarkable and the fit is perfect combining both style and comfort The customer service was equally impressive with staff who were knowledgeable friendly and eager to help me find exactly what I was looking for I left feeling confident in my purchase and excited to wear my new jacket If you re looking for premium leather jackets this shop is a must-visit