Innes Reviews

Good price and attentive service

Offered a good price for my office chair free delivery and very attentive customer service who kept me up to date throughout the ordering and delivery process

Superb communication and overall service

Placed an order for cutlery Excellent personal service I got a phone call confirming the order and delivery times When ready for delivery I was asked before dispatch if the timing was suitable A fantastic level of communication Everything went really well and the price was good I would highly recommend and given their extensive range of products I shall buy from them again

Terrific shop First class items at

Terrific shop First class items at great prices Ordered a lovely Kahler Item for my wife and am really happy with product and really happy with the service They called me to arrange delivery and item was sent out via tracked delivery It was extremely well packaged and will definitely be using the shop again

Excellent service

Excellent service Friendly knowledgeable staff Clear and timely communication Helped to rectify minor issue without fuss and very efficiently Highly recommend

Outstanding Customer Service

I recent bought a dining table and some String furniture The customer service from purchase through to delivery and installation has excellent The prices are also very competitive I cannot recommend them highly enough

Excellent Customer Services

This is the second time I have ordered from this company I was contacted by phone to confirm the delivery date was suitable and have received an e-mail to ask if I would let them know that I have received the goods in excellent condition Can t ask for anything more Thank you

Second time I ve used Ivor Innes and it s always reliable

What I like about Ivor Innes is that they haven t lost the personal touch They always call the day after your order to thank you for your order then they organise delivery or they say why it might be delayed The key with any of these scandi facing retailers is to identify the products are actually in stock Importantly Innes gets the fundamental principle of customer service keeping the customer informed throughout It reduces time wasting phone calls emails from customers chasing orders and it also makes the customer feel valued So 10 10

Excellent customer service

I don t often write reviews but I wanted to echo the sentiments of the others who have reviewed Innes Gallery They are a pleasure to shop with My latest order was delayed several months but they kept me informed and always call you personally to arrange a date to deliver your order On top of that they have an amazing selection of beautiful items for the home and really good prices Top marks all round Thank you