Innovations-shopping Reviews

Bought a tracker watch

Bought a tracker watch waited about 9 days for it to arrive can t get it to work and their requirements before they will agree to refund are onerous I haven t given up yet but it s all designed to make it as difficult as possible to get a refund for faulty goods or simple those proving to be unsuitable and within the legal limit to return on- line purchases

The greatest scammers no customer

The greatest scammers no customer service sent faulty goods and no refunds please don t touch them

Worst company I have ever had the

Worst company I have ever had the displeasure of dealing with - every time we ring they lie and tell a different story Weazel their way out of what they say contradict themselves Lead you to believe they are a NZ company - call centre in the Philippines ships out of Australia but have a NZ 0800 number Ordered something in stock says 2 business days to ship Here we are nearly 20 days later and a different story every time ya ring them Guaranteed delivery for Christmas but of course these guys are Liars DO NOT TRUST or purchase anything from them Buyer beware

Innovation shopping are sending out

Innovation shopping are sending out faulty phones and have no scruples scamming people I have contacted them on numerous occasions and to jo avail they even lied to me saying they had sent a replacement watch but surprise surprise nothing came don t know how paypal can associate themselves with them Scammers please don t touch them scamming old age pensioners is low

I would not give this company 1 star if

I would not give this company 1 star if the option of 0 stars was available The product I ordered 3 fit-bits did not work Following their instructions I returned the goods with all packaging etc at cost 16 95 Only when received will they effect a refund 130 due I have now been waiting a month since goods arrived back in China This is a DISHONEST company

Do not buy from this Company

Do not buy from this Company They are based in China UK Customer Protections do not apply Even buying via a Credit Card does not help They play complainants along until they give up My search for a refund for faulty products is now 3 months old Sites like this should be removed from the WWW

The greatest scammers they sent a so

The greatest scammers they sent a so called smartwatch which does not work when I complained they said they had sent another one another lie Lea who ever she is it never arrived no refund even though I paid with PayPal which surprises me thought PayPal were safe Do not touch Innovation shopping scammers

BEWARE

BEWARE I d advise you to avoid shopping with this firm if anything goes wrong they are seemingly impossible to talk to An elderly friend wanted to buy 1 watch He received 5 watches instead We followed the routine for returning them but weeks later had no refund and we are having no help from the company I emailed support and got a reply the first time round I did what was asked which was send the 5 watches back pay for postage as well and send support a photo of the watches and then the parcel and the tracking number I did all of this and had no reply It is disgusting that my friend who is 86 has now been scammed out of 174 I emailed support again last week they replied almost immediately asked me to send the order number etc which I did and I have had no reply since Reading the reviews on here it looks like a few people have had problems I would like to know why it is so difficult to refund money and why this company think it is ok to scam elderly people Absolutely disgusting behaviour

Use this company at your peril

Use this company at your peril we ordered an article and cancelled approximately 2 hours later They still took our money and have refused any contract which we have mailed 5 times Zero stars would be more appropriate