Inprnt Reviews

Possibly the worst service in the

Possibly the worst service in the industry Facts You will get your prints weeks if not months after your ordered it s so slow you can t even think of launching a legit business just kot reliable- no invoice no problem they just tell you no we don t issue invoices at inprnt and that s it thank you This is insane- if you have any trouble 2 expensive metallic prints not received good luck getting an answer finally they sent back a new one that i received 13 weeks after 13 weeks This review is not a one time experience i bought several thousand euros from them directly shipped to europe new zealand and the us each and every time with a problem even for the us Do NOT waste your time with these folks print quality is not an excuse for a mediocre service

Waste of Money

EXTREMELY slow production and shipping They shipped over a hundred dollars in prints with one flimsy piece of cardboard so that every print got bent and creased during shipping

No support No delivery

I bought a print mid August I cancelled it in early September The promised shipping date was 12 days There was no update I struggled to find support and emailed their customer support to no reply I checked the status of my order it says refund pending It is now late September almost October I have not gotten my money back or had any support This is a sketchy company that does not deliver Hopefully asking my bank to chargeback works

Shipping times are a lie Customer service blamed me

They advertised 8-10 business days it s been 14 business days and my order still hasn t arrived Customer service said For any future orders where you may have a timeline within which you wish to receive the package if you will please contact us immediately after placing your order let us know we will do our best to expedite the order thru production and we are never able to guarantee delivery by on any particular date since we have no ability to influence carrier transit times or possible delays and acted like it was totally normal that the times were beyond the shipping expectations and offered zero refund Don t advertise shipping times you can t fulfill UPDATE The order arrived damaged and bent Will not be doing business here again

Awful company and customer service

Awful company and customer service I ordered 10 prints from my favorite artist back in January They promised 5-10 days for shipping The order took over a month to arrive and by that time I had moved so the prints got sent back to INPRNT I asked for a replacement and finally received the prints today May 13th over 5 months later The prints were packaged so poorly that they all arrived completely bent ripped and ruined There was zero instructions on the envelope they arrived in warning the postal service not to bend At this point I just want a refund because the print quality was worse than my color printer at home and I don t want to wait another year for a replacement I will never purchase anything through them again

They know better than the artist

I ordered 3 prints of my own work One arrived with uneven borders one-inch along the top and bottom but two-inches on either side and yellow tones were printed more green than yellow A second image had a bold crimson color that came out a dull purple And the last print has scratches or something on it I supplied them with images and reasons for wanting a refund but Joshua said he compared my images with those from my site and they looked fine He surely knows better than me THE ARTIST And then said the damaged print must have been from my handling framing it I hadn t framed that one yet So yeah just an awful and expensive experience

Horrible customer service

Right when I wanted to complete the order the website crashed on me my order didn t go through but they still charged me money Wrote an email the same day to tell them about my problem so they maybe would be able to either fix it or refund me so I could re-do the order Unfortunately they didn t answer my email or answered me through any of the other problems I tried contacting them through Absolutely horrible customer service and all I can do is hope that PayPal will refund me since it wasn t a cheap order either

30 days since order nothing yet

Ordered a phone case 4th Nov - now more than a month later it still hasn t arrived Their website claims an estimated 10days for international delivery yet 30 days later and nothing has arrived Stay away if you are not in the USA and INPRNT you really shouldn t accept orders from overseas if you can t be bothered to offer a delivery service that works

Company will not respond or return

Company will not respond or return emails Horrible service and no way to telephone Tried emailing and no response Update received product 10 30 23 which was one month from order date Beautiful product Customer service still horrible Four star for product 0 for response or customer service