Insiderealestate Reviews

kvCORE used to be a Rocket Ship Now it s just a broken down Go-Cart

Here are some of the many problems with kvCORE by Inside Real Estate 1 It does not show all of the available MLS listings in my area on my client facing website This is extremely disappointing when you want your Buyers to go to your website to search for properties but they can see more properties on other websites 2 Market Reports provide inaccurate information Their Market Reports provide statistical data that is just WRONG As Realtors we have a legal obligation to provide our clients with accurate information This is untenable 3 Now they also seem to be throttling the number of emails that you can send out I have templated emails for things like recommended home inspection companies mortgage brokers lawyers etc since not every single person needs all of these referrals they are each in separate email templates I ve tested this on several contacts and I was not able to send out all 3 emails on the same day to the same client So now the email tool doesn t work Summary MLS Search Alerts don t show all available homes in my area Market Reports provide data that is not correct and the email tool won t send the emails to my clients that I want to send Very disappointed Very very very disappointed I will probably be switching to something else very soon if these items don t get fixed This review was created February 21 2023

This company is a scam

I want to alert everyone here to be cautious with this company I experienced misleading sales tactics that led to payment without any fulfillment of services They lack proper customer support no contact numbers only direct communication with the same salesperson who continues to misrepresent the company s offerings After purchasing a product online I was informed the next day that it was discontinued and was pressured into accepting an alternative that involved sending out postcards a service I find questionable It seems once they have your payment they push products that don t deliver as promised Please be wary of any assurances from this company

Horrible customer service and the team

Horrible customer service and the team platform is designed to be not in favor terms with the clients Do not trust Jason Slater of inside real estate

Total rip off company

I signed up for two different widgets on my EXP website One cost 5 23 and one was 15 68 and this was a monthly fee Suddenly I started noticing that they were charging me each of those fees times three months after months of charges I wrote them and asked to cancel I wrote them and begged them to credit me which they finally credited and be back for one whole month When I add up all the extra charges it s over 500 When you try to call them they will never answer My credit card company spoke to them and they tried to say that I had re-ordered those same widgets when I never did and it doesn t do anything to have extra ones you only would have one per site anyway They always would respond with these emails that it was my fault and that they would not reimburse me anymore They never canceled it and I finally just canceled the card to get a new number because I m driven so crazy by these terrible rip off people I m gonna go to KV core and complain to them about this company and their unethical practices next

I would not recommend K V Core

I would not recommend K V Core I was told that they would have customer service available and I ve been trying over a month to reach out to them They finally have someone email me back and asked how I can help I reply by saying you can call me And the response was I can t call you you have to go online and schedule an appointment The appointment is a week in advance Just terrible customer service In addition half of the emails go to spam Therefore you re paying for a service where you can email campaigns However most of them are not getting there

I wish I could give zero stars

I wish I could give zero stars inside real estate as the customer discourager and client deterrent representative for KVcore KVcore seems like a very solid company leading up to changing crm serivces and then there is zero phone support the chat system I used today from 10 45 until 5 pm today was the most frustrating experience of my life Marc gave me the runaround and then disappeared I said I am new and need to set up a quarterly market report that is automated for a clients specific neighborhood I was given instructions after an hour and a half for a listing review which was not what I needed Agents need a number they can call and speak with a human being i am wondering if I an getting such bad support because I am a part of a larger brokerage and not a 600 per month individual paying kvcore for better support or if this truly is it that kvcore has to offer really disappointed

If I could give IRE zero stars I would

If I could give zero stars I would This company is an absolute hit show DO NOT I REPEAT DO NOT sign up with them unless you like getting completely ignored for months on end when you need something important To say they are under staffed is an under statement If they had a 1 3 of the clients that they have the service might be just OK but as it stands its about as bad as it can get I wish they would stop being greedy and stop taking brokerages clients on knowing full well that they can t service them They failed lesson 1 of scaling your business and they are going to lose a lot of customers because of it Again do yourself a favor and go with another CRM worstserviceever

Waste of Time and Money

I want to express my continued frustration regarding the service It has been a complete waste of time and money due to the lack of a proper system to validate contacts before assigning them to agents Despite claims of significant investment in developing your system the results are far from acceptable The leads provided are often irrelevant or outright inaccurate leading to wasted effort and resources on follow-ups that go nowhere Even more troubling is the fact that existing customer information appears to be recycled and sold as new leads to other agents This practice is not only unethical but also diminishes the credibility of your platform It s disappointing to see such issues especially when your service promises much more I hope you will take this feedback seriously and work towards rectifying these shortcomings to ensure fairness and value for your clients

Worst company I have EVER worked with

Worst company I have EVER worked with Communication is the worst I have ever experienced Been emailing and calling since March and it s now end of June with zero response and yet they will not let us out of our contract Please be very very careful using this company