


Based on authentic user experiences
L
6730 reviews
N/A
6 months ago
SCAM
This is the first time I have ever left a review for any product I believe this company InstaProteck is a SCAM They responded to my claim saying that I should upload the photo and IMEI number I complied with their request received no response And then they sent an Emil saying my claim has been closed Please do NOT associate with this business
andrearnyahoo com
6730 reviews
N/A
6 months ago
I purchased this product through Verizon
I purchased this product through Verizon and what a big mistake they did not tell me I had to register OK so the agent said to go with the warranty well that is a joke I only paid 60 for the screen saver and I spent like 5 hours on trying to get a refund My time is valuable and i guess that is what they are counting on I will never buy from them again Amazon here I come
Debra Kennedy
6730 reviews
N/A
6 months ago
The absolute worst scam I ve seen in
The absolute worst scam I ve seen in years The screen literally micro cracks just from some light use After charging you over 70 dollars for the initial product and shady insurance policy you have a screen that cracks after literal weeks of use This has happened to me on two separate occasions then when you try to get another one they charge 10 to replace the micro cracked screen only to wash and repeat This product is terrible and I will never purchase again I ll be posting a YT video on this terrible experience soon
D M
6730 reviews
N/A
6 months ago
This has to be the worst company
This has to be the worst company business model and customer service I have ever come across This product is garbage they both cracked within 30 days For 50 dollar protectors Then you have to pay 10 00 each for shipping Not worth it by any means If it s not too late return and get a refund ASAP They find a million ways around honoring all of their warranties or getting more money from you I wish I looked up reviews before spending 100 on plastic trash
J G
6730 reviews
N/A
6 months ago
NO STARS-- TOTAL SCAM
NO STARS-- TOTAL SCAM DONT BUY THIS PRODUCT They will do everything they can not to honor the warranty I provided information showing the old phone replacement phone I provided info Showing my deductible Now they want a receipt showing my old phone on it My receipt with the deductible only shows what I paid for- the new phone This company will come up with anything not to pay out the claim SCAMThis product needs to be removed from the shelve unless the company that is selling it is going to honor instaprotek s warranty Contact your attorney General and file a complaintUPDATE So after my review they approved the claim but only for the amount of the copay to replace my phone- NOT for 200 as stated on the product when you buy it I still say contact your attorney general I plan to also contact my phone carrier to have the product pulled from the shelve unless the carrier is going to honor the warrenty FATCHANCE
Amanda Jaconski
6730 reviews
N/A
6 months ago
Very dissatisfied wit this company do
Very dissatisfied wit this company do not purchase from this company This is my response on their response I am very disappointed with your response and your company I followed directions from Verizon store representative who indicated to take phone have it repaired and send receipt in to obtain reimbursement I believe that Verizon stores that sell your product should know the process and be able to provide guidance on what to do when a replacement screen is required Your package indicates you crack it we replace it
Matt B
6730 reviews
N/A
6 months ago
I filed a claim on October 2nd 2024
I filed a claim on October 2nd 2024 It was approved so I had the phone repaired in the alloted time frame and submitted the receipt for the repair As of July 21st 2024 I have still not received the 200 reimbursement I was supposed to receive I will not purchase from this company again Total scam
Mike Chlopek
6730 reviews
N/A
6 months ago
This is the biggest rip off
When I bought my new phone and ask for a screen protector I thought I was getting a real screen protector I didn t even realize what the rep I was dealing with at TMobil was doing I thought she was wiping fingerprints off After paying 50 for a screen saver I ask he where my screen saver was and she told that she applied it She assured me it was the new thing and it really works She gave me an envelope and told me it was instructions on how to register the warrant What a joke There s a thing on the card that your supposed to take a picture of that doesn t work I tried and tried had people who know more about phones than I do try and they couldn t One even told me this is a scam Meanwhile my screen broke Great Protection I go to TMobile to ask the about it
Danielle McKay
6730 reviews
N/A
6 months ago
The product already broke after one
The product already broke after one week of use One hit and it cracksNot worth the amount of money and to file a claim to get another is 9 99 Not worth it because it will crack again
gabriella caltabiano
6730 reviews
N/A
6 months ago
WASTE OF MONEY
Don t waste your money or time They take forever to get back to you and you do not have a direct number to contact them I ve been waiting for a reimbursement for over a month now and it s ridiculous