


Based on authentic user experiences
Sandra Morris
6727 reviews
N/A
9 months ago
This company is a scam
This company is a scam I purchased a wig and it smelled like a dead rat They refuse to issue a refund only offered 5 00 for a 90 00 wig
Courtney Partridge
6727 reviews
N/A
9 months ago
Total dissatisfaction
Ordered a wig that was supposed to be wavy and it was very curly and had a very strong chemical odor coming from the wig I had emailed Instyle Wig per the website and stated the reason for my return They asked for pictures and kept on asking why I want to return the wig Sent pictures and repeated the reason for my return All I got was radio silence Not happy with this service at all Update I had asked for a refund and they offered 25 for a partial refund I had paid 156 for this wig and the back and forth is atrocious I told them no and that I wanted 100 for the refund and they offered me 40 as a reply I told them again that 100 is fair since I had paid over 150 for this wig They like to go back and forth and keep as much money as they can to deter people from making any sort of return STAY AWAY
T Johnson
6727 reviews
N/A
9 months ago
SCAM
Long story short I ordered two wig in May The shipping was terrible Received them June 19 24 and I was leaving the 26th The first wig was a dark brown with highlights in a 12 in The wig I received a thick blonde highlights thinning and it the wrong color brown The second wig was a curly one with 180 The wig I received the density had to been 100-130 because it was super thin As soon as I got the first wig I emailed and they refused to give me the shipping address You get 10 days to ship it back before you are suck with them They wanted to give 60 for 357 purchase and then said that customers took less even with a higher total Fast forward I sent the wigs back July 6 before noon and they claim they haven t received them and they I never sent them DO NOT BUY ROM
Willalene Cooper
6727 reviews
N/A
9 months ago
Purchase Only If You re Willing To Lose Money
Please DO NOT order wigs from this company I ordered a wig December 29 2023 January 11 2023 I emailed Instyle Wig for an update of delivery and received a response stating that due to the wig I ordered is a newly developed wig the color process is more complicated and difficult to dye which I certainly wasn t aware of and only which I did prior to placing my order I received the wig January 20 2024 and after taking it out of the package immediately I was not satisfied The density texture and color were just the opposite of the advertisement which I placed my order by I reached out to Instyle Wig the same day I received the wig expressing the dissatisfaction of the wig and requested a refund They responded telling me to brush it etc wanting to give me a discount on another wig and continued to go back and forth trying to get me to keep the wig They finally provided the return information for my refund I return the wig and provided Instyle the tracking as requested I received an email from Instyle Wig that they re in receipt of the returned wig I got my bank involved to no avail as of yet A company that will receive their returned merchandise and not refund your money is NEVER to be TRUSTED
Connie Lewis
6727 reviews
N/A
9 months ago
Another scam website
I ordered a spiral curled unit with blonde highlights throughout A look that i normally wear but I had an issue with the company that I normally purchase from Instyle Wig was selling the same wig or at least that what was shown in pictures Instyle Wig sent me a curly Afro wig with orange overly processed strands of of hair sticking out of the front of it Now they re trying not to give me a refund by stalling and offering me different discounts on another wig They have absolutely no intention on refunding me The company is in China which means I ll have to spend at least 50 just to get my 200 back
ST
6727 reviews
N/A
9 months ago
They have really bad customer service
They have really bad customer service I bought a wig and was unhappy with the quality and fit so tried to return it the day after it was delivered I emailed them many times and kept getting the run around about why I wanted to return the wig I gave them specific reasons and I even sent pictures They wanted to give me part of the payment back or a discount on another wig not a full refund Very disappointed customer
Tekeela Thompson
6727 reviews
N/A
9 months ago
Scammers
I ordered a wig on 10 04 24 it came on 10 24 24 it was supposed to be a bob with pre-cut edges instead I got a synthetic wig that looks nothing like I ordered and they are trying to negotiate with me and I paid 159 for the wig SCAM never buy from them
Deniese Baisley
6727 reviews
N/A
9 months ago
Never purchase from this company -Instylewig
I ordered a wig on November 8th and have not received it yet It was originally coming from Grapevine Tx then when I checked November 14 it was coming from Hong Kong They said it was because it was an international shipment but I know that it originally was coming from US I asked for reimbursement and of course they said they could only ask for compensation Whatever that is Never buy from this company
Ohemaa Joyce
6727 reviews
N/A
9 months ago
Loveee this hair
Loveee this hair Amazing easy install
Charlotte Clayton
6727 reviews
N/A
9 months ago
Great products
Great products super fast delivery and helpful customer service Highly recommend