Insulationhub Reviews

Proactive customer services team who cares

Was looking for some high quality good value insulation - I found it with Insulation Hub Delivery and service first class had one we hitch that initial load was 2 sheets short - was rectified immediately - would come back as customer - all round great customer experience

Had delivery problem that was no fault

Brilliant customer service manager Antony will make delivery of materials happen despite the odds stacked against My Soundproofing mineral wool arrived despite supplier let me down with sorry out of stock and 6-8 weeks delay Antony spent 4 days calling up alternative suppliers and arranged to get equivalent spec product delivered before workmen walked away off site And he never told me take the refund and F off despite my expressive frustrations over the phone daily Respect

Quick and friendly service

Fanatstic service right from the get go We ran into some problems due to stock delay but without hesitation they allowed us to change the order without fuss We received the first delivery and transport company they used are fantastic and dropped the items off without a fuss Can t recommend them enough and most definitely will be using them again Kit Kerto Ink

Excellent customer service

I received excellent and proactive customer service from this company when I made contact in order to try to get their delivery contractor to bring my delivery date forward to enable me to undertake my project over the weekend At the first instance their response was very swift thereafter they acted proactively in arranging the earlier delivery date and demonstrated a high level of customer service in the manner of all their subsequent actions Highly recommended

Amazing Customer support

Had delivery problem that was no fault of Insulation Hub however they made special arrangement to get materials delivered to us 7 30am the next morning This went above beyond expectation fantastic customer service

Excellent customer services

Quick and friendly service Good communication and over the top resolution of issues Great price

5 recommended great customer service

I placed several orders over a 3 week period all with very tight deadlines All deadlines were met the staff went above and beyond to meet our required delivery dates Outstanding customer service highly recommended

All round excellent

Amazing Customer support help me picked out the correct product and then gave me a discount as well would use again

The house rap I ordered was delivered

Excellent customer services order and delivery was faultless direct to door in under 48 hours from initial enquiry highly recommended this company for quality of product customer services delivery Thanks