


Sainsbury's Bank | Travel Insurance - Your trip
Based on authentic user experiences
Sat
6737 reviews
N/A
8 months ago
Worst experience I have had with a
Worst experience I have had with a travel insurance company Please read this and do yourself a favour do not buy any form of insurance through Sainsbury s Bank I submitted a claim exactly 1 year ago and there is no resolution Despite submitting all the documents requested I am having to chase by calling up every other month and I m given the same excuses What a joke
Nigel B
6737 reviews
N/A
8 months ago
Made claim because of lost luggage but policy document is misleading
Made claim because of lost luggage Was refused Under the section 9 of the policy document page 38 there are 2 different sections Personal belongings 1250 limit andDelayed baggage 50 for first 12 hours to 200 max But Sainsburys say these are one and the same This is misleading
Mr Craig Jones Rowley
6737 reviews
N/A
8 months ago
Please STAY well clear of taking
Please STAY well clear of taking Sainsbury s travel insurance started Claim on January 5th this year and still no acknowledge of my case number after contacting themNow 5 times I do understand it s not Sainsbury s as they use a 3rd party gb uk claims it s called which is a huge insurance company this is outrages I had to pay out thousands for my hospital cover whilst on holiday and now out of pocket still 3 months down the line I would not give any star rating
Susan Longman
6737 reviews
N/A
8 months ago
Have being trying to get a c aim sorted
Have being trying to get a c aim sorted with SainsburytHome Insurance since May countless telephone calls asking for more and more details regarding the builders quote This is after their inspector visited and supposedly completed a report with photos and video My request for written email updates and information required have been ignored Told by gentleman that it was not their way to write as phone calls were better Really That way there is no paper trail Frustrating to say the least Think twice before taking out insurance from Sainsbury s best if they stick to food
Daniel Richards
6737 reviews
N/A
8 months ago
91 of reviews are 1 Star
91 of reviews are 1 Star financial ombudsman investigation needed Sainsburys referred me to Gallagher Basset CSA for my claim I ve submitted all my details and after 8 weeks have recieved nothing no option to log into an account on the insurer to see my details or anything they have just completely ignored me I ll be seeking a refund and compensation from Sainsbury s directly for mis-selling me a service Never ever go to Sainsbury s for anything money related
Renita Sri
6737 reviews
N/A
8 months ago
DON T BUY SAINSBURY S TRAVEL
DON T BUY SAINSBURY S TRAVEL INSURANCE In June I booked my holiday My flight was cancelled without any notice I contacted insurance They are still asking millions of questions 6 moths gone nothing happened Wasting my time Now I contacting the Financial Ombudsman
Tom
6737 reviews
N/A
8 months ago
Stay well clear
Stay well clear My wife s phone got stolen while abroad We couldn t register an account on the portal and had to argue with a CS person to get them to help me Once logged in the portal had incorrect contact information for filing a gadget claim I then discovered gadget insurance is outsourced to Taurus who are an absolute circus when we finally managed to contact them A phone is pretty much an essential part of life these days If it gets lost stolen abroad and you are insured by Sainsbury s Taurus you will be waiting 2 weeks for a replacement - Minimum Urge you to look elsewhere
ahshan M
6737 reviews
N/A
8 months ago
Absolute BS Don t insure with Sainsbury s
Absolute BS Put in a claim and I had to do submit a form via email to another insurance company which site doesn t work I tried calling Sainsbury s bank and keep getting referred to the online portal which doesn t help at all I now emailed them hoping to get a response If I don t hear back about my claim in the next week I m going to the ombudsman and small claims court
Helen Bray
6737 reviews
N/A
8 months ago
Very poor - AVOID Sainsbury s Bank Travel Insurance
Very poor - their Settlement Claims Agency is a scam Bad decision on Sainsbury s Bank to ruin a trusted brand with an ineffective claims company Email response time 6 weeks Keep asking for the same information every time Do me a favour Sainsbury s Bank and get CSA to pay up for a trip cut short because an airline cancelled flights on me at the airport I ve been waiting for 7 months Disgusting
Mark Zeman
6737 reviews
N/A
8 months ago
How can they even think of sending an email like this
I still can t believe that I received this renewal quote Car Insurance from Sainsbury Bank but there it was in an email nonchalantly and in a way that they seemed proud of themselves telling me that my renewal cost will be a total price 836 32 and reminded me that last year s total price was 267 70 FYI I ve not made any motor claims for 20 years That s an extortionate increase of 312 Disgusting and downright criminal