Interakt Reviews

They have stopped serving the starter

They have stopped serving the starter plan after a year and directly closing for a quarter subscription Even services are worse compared to it s pricing No support number or call number provider No customer value was given Worst decision ever to go with them

I have been trying to resolve an issue

I have been trying to resolve an issue for the past month but no one has helped me Siddharth Bhatia the Support Manager has not assisted me in fixing my problem The support has been very poor

Absolutely terrible expereience

Absolutely terrible expereience We signed up on interakt and requested for assistance We got assigned to someone called Sumukh He told us on the first call that we need the next available plan to use any feature We sat on a call with him on saturday and he did some kind of a setup Post that he said on the next call we can discuss how to setup the different messages We had a call on monday which we pushed and asked for a later time to which sumukh gave us a go ahead and didnt join the call Today tuesday we had another gentleman join call called Manish who has no clue what we had discussed with sumukh and while he was setting up he goes on to tell us that in the current plan we upgraded to we cant send more than one follow up What we fail to understand is that on the first 2 calls with interakt all they did was tell us to buy the next available plan There is no explanation on what each plan has included in them Interakt is just looking for a reason to extract more money from their customers Manish and Sumukh who we spoke to have no idea about what each other spoke to us They just keep trying to wash our hands And when we bring it up to them on call One of them is asked to drop out of the call so they are not confronted Such a bad experience Manish also goes on to say that none of the other providers in the market give support I dont know how he can make such a bold statement