Intercompanysolutions Reviews

Avoid and find a different partner

Sales is great promising you the world but as a customer of several years we are struggling to get in contact with this company They only have a sales number but as accounting customer you have to use an email address as sole communications means They have missed timelines multiple times to a level were customers get fined for the delays by the tax authorities I do not recommend to work with this company at all There are many other incorporation and accounting firms on the marktet

Do not trust this company - appalling service

ICS promise the world and deliver an appalling service To begin with the account manager sales representative at ICS - Clement - was quick responsive and helpful The minute I paid money - which I was hurried into so he could balance his books for the month - he evaporated and I was handed over to numerous different people all answering on the same email address I paid for company incorporation and a year of accounting services I was promised that the incorporation process would take no more than 3-8 weeks It took 6months In the process of communicating with the notary to incorporate my company crucial details were missed which have now cost me dearly and caused huge inconveniences in the running and financing of my business ICS takes zero responsibility for this and have done nothing to try to render it in spite of my frequent and varied attempts to get their attention In fact in one phone call the person I was speaking to was downright rude to me In terms of monthly bookkeeping and accounting ICS positions itself as a perfect solution for international businesses English-speaking business owners in the Netherlands After several complaints and I don t know how many emails I am still sent documents in Dutch with no explanation or effort to translate made by the bookkeeper When I call I can hardly make out what they are saying because their grasp of English is so poor I have asked to speak to their manager and always get told he - Ron Hofman - is not available I leave messages asking to be called back and never am I still haven t heard a single word from Ron Hofman There have been crucial miscalculations made on my balance sheet due to the bookkeeper s insufficient knowledge of intra-EU VAT regulations - I have brought this up with the bookkeeper and nothing has been done about it Lastly ICS has submitted work summaries late and fines have been incurred by my business for this reason Needless to say ICS bares no responsibility for this and does nothing about it I WOULD NEVER recommend ICS to anyone Trying to work with them has been one of the most frustrating and awful experiences of my professional life They are not to be trusted

Disappointing Service

Disappointing Service - Unacceptable DelaysI have been working with this accounting firm for several months now and unfortunately my experience has been nothing short of frustrating Despite multiple requests my annual financial statement for 2023 has been delayed repeatedly with no clear resolution in sight This has caused significant setbacks in my business as I ve been unable to move forward without having access to the necessary financial information What s even more concerning is that I ve been switched between different account managers on multiple occasions with no follow-up or accountability from any of them I ve now been stuck for over 5 months with no progress and I am unable to make any key decisions for my business To make matters worse I ve encountered multiple errors including incorrect VAT calculations and missed filing deadlines These mistakes have only added to the mounting frustration and cost Additionally I paid 2400 for a service that has been on hold for more than 3 months with no updates or movement from the accounting team This level of service is absolutely unacceptable As a last resort I m sharing my experience in this review in the hope that it will finally lead to a resolution and that these issues will be addressed promptly

Good service and advice

I received great advice and am very pleased with the additional service Will recommend to my associates

Opened a company very statisfied

ICS went above and beyond with my case they assisted me in opening a BV VAT number application went smoothly as well 100 recommended

Opening company in NL

We wanted to open a tech collaborative startup Our shareholders are from various nationalities so it was especially useful for us that the guys are specialized in working with foreigners Even though I am Dutch myself it made the process of opening a company alot easier for all of us with the legalizations and paperwork

I wanted to open a company and just

I wanted to open a company and just left everything in their hands Company and bank were opened remotely which is nice in these Covid times It took around 1 week from sending my documents to having a functional company which is much faster than I have managed in Sweden Title Quick and good service will be back Lars Larsen

Trustworthy Efficient and Willing to help

I opened a company with the help of ICS It has been a very good experience I am taking there services end to end with regard to my organization Looking forward to working together

VAT number request

I had a great experience with Intercompany Solutions for requesting a VAT number My account manager explained the process thoroughly and professionally Overall definitely recommended