Interismo Reviews

I would not recommend using Interismo co uk

I would not recommend using Interismo co ukFirstly when you are on a site which states interisimo co uk you think you are dealing within the Uk and any problems would get resolved easily and swiftly without further inconveniences When things go wrong you are directed and dealing with interismo in Austria As my order was sent incorrectly and I have not received what I paid for After e-mail ping pong interismo resolve was for me to send back the items sent in replace of what I order around 23 80 items - BACK TO AUTRAI Their response was it was an ERROR in warehouse the fault of the manufacturer and labelling no interest to the customers frustration anxiety delays or inconvenience I suggested as a good will gesture to prevent any further delay and inconvenience to my self just send out the 2 x 22 cubico inserts as ordered Response No so I proceeded to reject cancel my order as per consumer rights act 2015 and for a full refund I was informed and given the return labelling inport export forms for sending the order back to Austria I was told that Fed-ex would pick up the return on 20 09 2024 12 - 6pm so changed my plans and waited in for the 6 hour window of collection I noticed that although interismo was able to get my correct address on the return paper work the address to Fed-ex was INCORRECT - Fed-ex would not be able to collect my return I have my thoughts I am sure all have there s ANOTHER EROR another apology I think I will be reviewing It s not words that matter it s action and resolve The customer service is polite enough but not able to resolve their mistakes or errors and the customer is left tied exhausted frustrated feeling anxious and disappointed over an order of around 60 for some simple planter inserts ordered on the 31 08 2024 were the plants to have been planted by now 21 09 2024 Interismo response we understand your frustration - but there s an error and continue to make error s for the collection return in order to issue a refund