Internetty Reviews

2 years InternetTY Thank You

I ve had dealings with InternetTY for a couple of years now and every single time without exception my needs are met and exceeded Customer support is 2nd to none More often than any queries are dealt with super quickly before I even have time to follow up And as for the speed WOW 1gb fibre is insane

So easy and no fuss

To make an appointment was easy The engineers arrived put the cable box exactly where I wanted them Good clean job with no mess Everyone was friendly polite and even played with our dog Came back the next day with the wifi extenders and set these up and made sure everything was connected Highly recommend

Great service all round nice to chat to a person online not an AI BOT and the same by phone

I have been with Internetty nearly 2 years and have never had any connection issues The broadband provided has always been fast and reliable which is essential when working from home and busy family My first and last issues experienced where over the last 2 weeks with 2 major outages this caused me to lose connection with major issues completing the reset On the first occasion my son and I managed to resolve after updating the Deco s reset worked This weekend was not so simple the people on the online chat were brilliant talked me though what to do step by step Nothing worked it was showing as I had internet but the hardware wasnt picking it up so they put me down for a engineer visit bearing in mind it was BH monday I wasnt expecting same day service By 4 30pm I had a lovely guy out there was a fault took about an hour but I am up and running I couldnt thank the guy enough he came in on his day off straight from holidays to get me running Brilliant

5 for InternetTY

Only recently joined InternetTY and a couple of niggles I had were swiftly dealt with within 24 hours There customer service is exceptional - as is the internet speeds achieved for a fraction of the cost of BT

I was having an issue due to losing my

I was having an issue due to losing my public IP and not being able to access anything remotely I reached out and Brady got a static IP added to my account within an hour resolving the issue Thank you

I was having issues with my Internet

I was having issues with my Internet signal upstairs An engineer called James was amazing he knew exactly what the problem was and resolved it straight away I couldn t be happier with the service l received

Excellent company

Been with this company since December 2023 so far I can t fault them they answer the phone quickly are friendly and helpful and their prices are good what more can I say

This is the only Internet provider who have gone the extra mile

This is the only Internet provider who was prepared to come two miles out of the nearest village to provide us with fibre broad band We have had some teething issues but their customer service is second to none and they respond immediately to any concerns that we have I work from home and hold lots of meetings remotely via Microsoft teams or zoom - which has in the past really tested my metal due to poor reception After years of frustration I can now confidently hold remote meetings all day with fabulous reception clear images and no interruption s - I can hardly believe it I really hope that this company goes from strength to strength because if customer service was the bench mark for success then they deserve to be right at the top

Brilliant Internetty Service

Installation date delivered as required The Engineer was truly professional polite and had the best interests of me as a customer at heart All fitted and tested in a timely manner However a slight issue developed when I came to sit down and watch Sky later that evening whereby the internet kept dropping out from my Sky Q Box Dropped Internetty an e-mail around 22 30 that night expecting them to pick it up the following morning but they picked it up straight away and responded arranging for a follow up call the following morning Internetty back at my property the following afternoon and sorted Fantastic service Appreciate it s only been in 48 hours but my experience so far is far beyond expectations and would recommend them to anyone