Inventorycompany Reviews

Pathetic Customer Experience

Booked inventory Clark to do inventory for my one of the property for 22nd Nov 2024 for a 4 bed semi detached property While booking all detailed were provided and price quote was agreed Just a day before inventory was scheduled an email came with ann invoice stating that it s a 5 bed property and it would be charged at higher fees When I called up to the point of contact reason given was that your property has two bathrooms so we ll consider it as 5 bed instead of 4 bed The person was very quick to say if you don t want then we can cancel the booking They knew the tenant is moving next day so I didn t have any much choice and I ll agree to this rip-off I hung up saying no thank you for your rubbish service and arranged inventory at much lower price and a good quality of report from another company I tried to make a complaint but no one bothered to call back Never going to use such kind of company and I hope this review would help people to choose wisely I hate to choose even one star for this unprofessional company but that s the minimum allowed otherwise it s negative 100 for sure Received below response from the company and you can read the tone to understand their behaviour Completely unprofessional It s not about the price They were utterly rude earlier and now too so glad that I have written the review and people can also see their response to the feedback I ll rest my case now and don t expect any further clarifications This review and their response are not going anywhere for everyone to read