Invizbox Reviews

Still waiting for the box to arrive

Still waiting for the box to arrive after 3 months On top of that lack of communication when enquiring about delivery date

invizbox is Terrible company

invizbox is Terrible company I have never been disappointed in this way before great advertising nothing else I made an order invizbox 2 and waited a few months to complete order it is embarrassing and terrible as he writes for help for support no one answers I write again but waiting for a response is a week or not at all I want my money back it looks like a scam I do not recommend invizbox 2

InvizBox A Disastrous 5 1 2-Year Crowdfunding Ordeal

Where do I even begin with InvizBox I initially supported their mobile VPN router project enticed by the promising concept and deliverables So naturally I was eager to back their second version the InvizBox 2 Pro Fast forward an excruciating 5 1 2 years and all I have to show for it is a never-ending stream of excuses InvizBox has not only failed to deliver on their promises but has also steadfastly refused to cancel the project altogether leaving backers like me in a state of perpetual limbo What s more disheartening is their utter disregard for the basic expectations of crowdfunding Even the bare minimum of providing regular updates as mandated by the platform Indiegogo seems beyond their capability It s a lamentable situation that not only reflects poorly on InvizBox but also casts a shadow over the entire crowdfunding concept a concept that was meant to empower innovative ideas and projects InvizBox s handling of this venture has been nothing short of disastrous and it s regrettable that they ve allowed their actions to tarnish the very essence of crowdfunding a community-driven platform built on trust and innovation

Buyer beware

I purchased an invizbox 2 on the 22-2-21 and it has never worked It never connects always no internet connection Contacted customer support but no response I ended up with an expensive ornament

Stay clear of these clowns

I have had an Invizbox 2 for a couple of years purchased from my VPN provider and as I was happy with it I decided to order an Invizbox Go on 7th August 2024 directly from Invizbox themselves Here I am on 19th September still awaiting shipping confirmation and tracking info I have contacted their Support on several occasions and received an answer from someone called Jayson each time giving me a load of excuses and various commitments to shipping none of which happen At one point they crowed about how many orders their team had packed the previous day I don t care my order wasn t one of them Worst example of customer service I have ever experienced Don t make promises you cannot keep Be honest and upfront I m beginning to wonder if the product actually exists and if I m ever going to receive it There are alternatives out there so I suggest anyone considering these people find an alternative Stay clear of this company

Bait and switch

Just like some previous reviewers of InvizBox I was given excuse after excuse after excuse on when my order for an InvizBox 2 would be shipped It got to the point where I was leaving town so I decided to cancel my order before it shipped I received confirmation from Jayson Q that the Finance Team was notified and to process my refund request Four days after I returned the router arrives I sent them another email reiterating that I wanted my refund and to send me a RMA Since then nothing but crickets I m being ghosted I have since put a request in with my credit card company to get my money back Do not order anything from this company They are the most unprofessional company with zero scruples The InvizBox co-founder Paul Canavan has not answered any of my emails either

Over two months waiting for shipment terrible interface

to cover two months for my router to arriveOnce I got it and set it up the thing barely freaking runsMake more than one network and it barely shows them and anytime you try to interact with the interface it reboots every five secondsI ve only been able to get the network to show after rebooting and unplugging the router and letting it sit for 15 minutes and then only last for three daysif I could return this piece of crap I would but most likely I m going to talk to my bank to see about how I can dispute the transaction because this is a literal scamI m very disappointed that my VPN provider proton suggested this hockey puck of a router

Well I had to wait six maths which

Well I had to wait six maths which takes you over the120 days limit to get cash bock from card I also looked at small claims Ireland non eu citizen can t claim So lost 159 dollars because the will help and switch account on at there end Once you have your box communication stops I think they knew about all of the above so it s more like an Internet scam DO NOT GIVE THESE PEOPLE YOUR MONEY There is no help even after waiting six months to help them