Iobit Reviews

Great Customer Service

I had a licence issue regarding my subscription After sending the contact form Iobit solved it in a couple of hours even on Sunday Customer Service should work like this

Reliable Affordable Effective and Great Support

Have been using their products for years Never have had an issue Just need to be alert when you are installing and make sure you read each screen as they always give a CHOICE as to whether or not to install add on software some useful - some not The point is you have a choice Just had a question about renewing a subscription - their bundle pricing is GREAT - and I wanted to upgrade one of the products Sent an email within 12 hours had the answer and a new License to install the upgrade program - at no charge Can t beat that for customer service Easy to use does what it says very affordable - each piece of software can be installed on up to 3 PC s The one thing I d wish for The choice of installing on 3 pc s for 1 year OR 1 pc for 3 years

Had a download and install problem

Had a download and install problem Sent e-mail describing the issue and received an answer within 24 hours Linked worked and problem solved first time no issues Nice job Well done

Recently I bought a new computer and

Recently I bought a new computer and needed to move IObit s software to it from my old one I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do Hopefully Not long after sending the email I received one with instructions on how to do it I was so grateful for the help It only took a minute with their information but without the help I d probably still be working on it Thank you so much

I have been with IObit as a customer

I have been with IObit as a customer almost since its inception using the free products and when I was financially able to because of what I received in product quality for the free purchased the PRO versions There were at times when I needed customer support and each time without fail I always received fast and very on-topic responses Getting good results once is great but getting it on a consistent basis year after year is fantastic Along with that if a situation was not able to be rectified easily IObit representatives will try to give extra in making things right Therefore the five star rating is worth it

Semi-prompt and very courteous service

Semi-prompt and very courteous service Wish one single person would follow the flow of the ticket rather than multiple folks but that is okay as long as resolution occurs

Super support

Super support I reported a problem that might have been caused by ioBit software and they reviewed my submission identified the real problem and even sent me back instructions on how to correct the issue they did not cause Awesome

Iobit Uninstaller a Staple in my toolset for my PC

As a longtime user of IObit Uninstaller I find it excellent and a staple tool in my setup to keep my PC trouble free and running smoothly New and better features keep getting added and I could not keep my system free from unwanted invaders and bundleware without it Thank you IObitTinkerNZEdit After reading some of the other earlier reviews I felt compelled to add to my review above To all those 1 star bad reviews I say read before you click So often users simply click their way through an install process without reading what the are selecting or agreeing to and afterwards they complain about what was installed or delivered Having said that I do agree that bundled software should be offered on an opt in basis rather then the opt out option which is the case right now In fact here in New Zealand the practice of automatic opting in extra features conditions or products when supplying services or products is illegal Consumers MUST opt in knowingly to any additions to the purchase they are making Their current marketing approach IObit may want to review