Irontide Reviews

I ordered a two pairs of shorts and

I ordered a two pairs of shorts and they haven t been delivered it s been a month and I ve tried to contact them twice regarding the matter Order 5768 if any rep sees this I d just like a refund at this point Even to get a refund on their site the link they have to make a refund doesn t work So idk maybe a scam company but I heard about this company from an outdoors YouTuber

Company cannot deliver their product

Purchased two pairs of shorts order 5806 mid August and at the end of September I still have not received the order Emails to support go unanswered for weeks at a time and the responses seem purposefully vague like there was a production delay or Your order should be ready by the end of August then you order should ship around mid September but no concrete answers tracking info or actual dates Was getting these as a sample to see if we wanted to use them as uniform shorts for our yacht crew 20 crew but if the company can t deliver two pairs of black shorts within two months there s no point in giving them any further business No refund option has been offered either despite the delay so it seem like we were just scammed out of 130

Terrible Service and Checkout Experience Avoid Irontide at All Costs

I purchased my first pair of Irontide shorts on 18 08 2024 and during the checkout process I was offered the option to buy a second pair at a significant discount However this offer came with a manipulative time limit clearly designed to pressure customers into making an immediate decision Despite my efforts each time I selected my size it automatically switched to a small making it impossible to claim the discount This is absolutely disgraceful such a shoddy checkout experience After completing my purchase I reached out to customer service to express my frustration at not being able to take advantage of the discount for a second pair which I intended to buy for my brother I was told someone would look into it and get back to me Yet here I am on 13 10 2024 still waiting for my shorts with no resolution in sight I ve contacted Irontide multiple times and even left negative reviews across their social media channels hoping for a response But frankly this is some of the worst customer service I ve ever encountered Based on the glowing reviews I had seen online I had high expectations Now I m left feeling utterly let down by such an appalling experience The so-called patented pocket is hardly worth the trouble and I ve decided to purchase a simple silicone waterproof pouch that serves the same purpose without the hassle of dealing with a company that clearly couldn t care less about its customers Save yourself both the money and the headache Buy a waterproof pouch instead and avoid this nightmare altogether

Order 2 pair of shorts that were never

Order 2 pair of shorts that were never delivered after months of waiting Tried contacting them and they ghosted me Luckily I ordered through PayPal and was able to get a refund They didn t even respond to PayPal They are a scam and they never had any intention of honouring my order

Took months and minimal success

Ordered a pair of the shorts and didn t get any response for my order until I had to get PayPal involved Sadly once they arrived they didn t fit and even with PayPal facilitating the conversation Irontide never followed up They do the bare minimum and do not follow up I don t care how good their product may be but if they cant fulfill a single item for months they should get their act together before advertising products