Based on authentic user experiences
Jackie Lee Woods
6737 reviews
N/A
8 months ago
Avoid like the plague
Avoid like the plague I was sent a faulty dress that they tried to refuse to refund On top of that the dress looked nothing like the images on the website Customer service is shocking I had to dispute the payment with my bank and only then did they start communicating with me again Then to add further insult they have tried to debit ANOTHER PAYMENT from my account without my authorisation and it looks like the payment that I made was a recurring payment which I did not agree to Clothes from china delivery takes ages appalling customer service if I could give 0 stars I would
Jackie Lee Woods
6737 reviews
N/A
8 months ago
AVOID - appalling customer service
Despite having London in the name this company is based in China and ship goods from China Due to this there s a 3 4 week wait before you get your items The company sham of policy won t refund you for your items - terrible customer service
CJ
6737 reviews
N/A
8 months ago
Total SCAM
Total SCAM Avoid this Chinese horrible products Don t buy anything from them
Lauren
6737 reviews
N/A
8 months ago
No stars if I could
No stars if I could Website is a scam You can t return any products because all are on sale
Victoria Wilkinson
6737 reviews
N/A
8 months ago
Do not buy from this scam company
Do not buy from this scam company they are not based in London I am stuck with purchases that I can t use and they refuse to give a refund or allow you to send them back as they are based in China They just send multiple emails with no resolve Dreadful
Brittany
6737 reviews
N/A
8 months ago
0 stars
0 stars clothes are from China you can t send anything back and you can t get a refund Absolute day light robbery shocking DO NOT order anything from this scam company
Milly
6737 reviews
N/A
8 months ago
SCAM
ZERO STARS How i wish i had seen reviews before i ordered Awful quality and nothing akin to the picture of what i thought i had procured Went to get a refund and the website has shut down for a month I hold out no hope of getting my money back
Lauren
6737 reviews
N/A
8 months ago
SCAM
SCAM - avoid at all costs
Kate
6737 reviews
N/A
8 months ago
This is a scam do not buy from these
This is a scam do not buy from these can return items and product has arrived and not fleeced lined I to wish I had read the reviews before buying from them
KM
6737 reviews
N/A
8 months ago
Cheap from China
All items are sale items so that you can t get a refund It s from China not London The name makes you believe they are a London based company Takes ages to arrive cheap fabric and nothing like the pictures online They ve closed there website for a break but it will be for Chinese new year Going to try get my money back through the bank as I am unable to contact them as they have closed their website down