Isotoner Reviews

DO NOT order directly from this

DO NOT order directly from this company I returned an item heard nothing Contact is only by email with robot AI responses No phone contact available I returned my item with all pertinent information Tracking number showed it was delivered I ll write this off as a loss

3 Slippers

I ordered 3 slippers and wore one of the slippers which was just awful--cheaply made and too big although it s the same size I always wear I returned the other 2 pairs unworn and in their packages I followed the directions from the company Their directions for return are convoluted and not helpful I sent the package via USPS with tracking Crickets No response Nada nothing It s been almost a month I will have to call the company for their help Based on customer reviews that are horrible I am not too optimistic The return was mailed at USPS on 4-15-24

Very poor product and service

I ordered Womens Microterry Slippers from Isotoner The cost included a 10 95 shipping fee Once they arrived I found that the size 8 5-9 was way too small My shoe size is 8 5 but I could barely get my foot into these slippers The sole was thin and uncomfortable Stupid me I didn t look at Isotoner s return policy Customers have to email the order and can request a return label which is deducted from your refund Shipping to and from will be more than the cost of these mis-sized crummy slippers Very poor product and customer service

Never Got My Mother s Christmas Present

This was an absolutely abhorrent experience After purchasing through the totes us website in December 2024 I was looking forward to my mother receiving her slippers that she wanted for so long We have patronised the brand before because of the quality but this experience has left me unsure if I will ever purchase from this brand Though the package stated the slippers were delivered to the correct address my mother only realised at the end of the December that she never received them In an effort to rectify the issue I attempted to make a customer complaint on the US website which they never responded to I was forced to make a claim with PayPal and I am convinced the company took exceedingly long to respond in order for me to leave my claim with PayPal deliberations PayPal stated because the company said it was delivered it must have been delivered I understand some people try to make fraudulent claims but I can count on one hand the number of times I have ever had to this Now I have paid 59 00 for slippers that my mother never received Be careful ordering from this website

Just purchased my second pair of

Just purchased my second pair of Isotoner slippers with memory foam and I couldn t be any happier I m aware it s the middle of summer and slippers aren t greatly worn this time of year I m just a touch aware of what my feet touch if you will lol I very rarely walk around completely bare footed due to not wanting my feet to possibly get dirty 1 and 2 in spite of summer weather I almost always have cold feet Therefore making my Isotoner slippers perfect to just slip on very easily to walk around and or warm up my feet Not to mention the grandiose selection they have to choose from and far as style you may want but they are also incredibly soft and comfortable Isotoner is made with great strong very sturdy quality My slippers last me for several years A definite must have in slippers

The only issue that I had was they

The only issue that I had was they couldn t deliver and that was FedEx s problem and I think their gloves are very comfortable and very handy because you can still use your phone and wear them