Based on authentic user experiences
Annette De Vries
6730 reviews
N/A
5 months ago
False information
The garment description was given on the website as pure linen The item I received is made in a 100 man- made fiber and doesn t even have a linen-look The colours are also very different from the website I would not recommend this company
Florian
6730 reviews
N/A
5 months ago
Absolutely poor service
Absolutely poor service The website states 7 days until dispatch Nowhere does it say that the crap is shipped from China The quality of the shirt is worse than Primark Just keep your hands off it The parcel arrived 3 weeks later than announced by the retailer and I had already complained to him in writing Without this request it would have taken even longer Customs duties of just under 8 are incurred to Germany You should also pay attention to this when ordering which I would advise against The withdrawal clause stated on the website is also illegal under German law You should pay a 20 fee plus shipping costs The former violates the BGB
Sarah G
6730 reviews
N/A
5 months ago
outrageous no returns policy
Nice enough clothes and decent quality fabrics although some of the cuts are a bit weird and ill fitting and colours not true to photos Returns policy outrageous They charge you for a return processing fee and also return postage - this is not apparent until after you receive the goods Also when I returned an item not cheap to Germany the parcel was returned to me as the address provided was incorrect or fake Eventually they refunded me the item minus the processing fee they didn t process the item as it came back to me So it cost me at least 30 to return an item Not to mention wasted time I definitely would not buy from this website again and would advise strongly against It has been a very expensive exercise I paid to have a pair of their trousers altered as the fit was rubbish - this was cheaper than the cost of a return
Ni Na
6730 reviews
N/A
5 months ago
100 I like their things
I bought two times from them and I was completely satisfied Items were exactly what I was waiting for very good cut well refined and good materials They arrived in time and well packed I will buy from them again