Based on authentic user experiences
Loukas Loukidis
6731 reviews
N/A
9 months ago
Apple premium reseller
This is just terrible service this is my 2nd review of this shop i learned the hard way they can t be trusted over online orders because the online orders are always delayed and honest to god they would send you anything except what you ordered the shop is in an inconvenient location in Limassol but I still visit the shop because i don t trust their online ordering system today i realized why the shop is highly unorganized the management is absent and the employees have 0 clue what they are doing i went today to the shop in Limassol first of all the place was packed and only 2 people working one was just scanning safe pass codes the other one was on the register and the other the only female in the shop was being chatted up by a client but it seems she was in to it after that there was about 10 people waiting to pay at one point both employees were assisting 1 client as the person on the register had no clue how their own systems work this company only cares about sales no customer satisfaction or any support at all stay away from this shop they are all highly incompetent
Jacob Condes
6731 reviews
N/A
9 months ago
In store service is not even worth a
In store service is not even worth a star People in the store seems like they dont want to work
PropertyClub Inc
6731 reviews
N/A
9 months ago
This company is a scam
This company is a scam I placed an order and they never shipped it They also make it impossible to contact them They just collect your money and never ship anything A bunch of scammers
Alex
6731 reviews
N/A
9 months ago
The worst Apple Reseller I ve ever seen
The worst Apple Reseller I ve ever seenCancels online ordersDoesn t accept returns Doesn t pickup phoneAvoid them at any cost
Kostas
6731 reviews
N/A
9 months ago
iPhone 12 pre order
I pre ordered the iPhone 12 10 minutes after the pre orders have been started which means I was one of the first people in the priority list Although my card has been charged they called me once to let me know that I will get a refund because the phone will have several days of delay After a week I got the refund After 3 weeks no one called and I called them more than 30 times in different times and days with no response Very bad customer support I regret that I have pre ordered from them and not from any other shop The most hilarious thing is that they advertise all over the internet that if you want to get it first then pre order from them Jesus
Androulla Kaminara
6731 reviews
N/A
9 months ago
Not iStorm but iScam
It should not be called iStorm but iScam I left my phone for service they said it takes 3 days - since I was leaving Greece and needed it Rang on the third day - they don t connect you with the branch - but basically cannot tell you if you can go to pick it up the service department closes at 6 pm on a Friday and reopens on Monday which would have been too late for me Rang again customer service at 15 00 and again no service was given apart for wait for an email I went to the shop - we are working on it - you will get an email I insisted and got my phone back - I still dont know if they even did anything to it or what was wrong Their email arrived 17 57 when they close at 18 00 What a scam - avoid at all costs
Loukas Loukidis
6731 reviews
N/A
9 months ago
untrusty company
untrusty company ordered the apple watch SE but instead they sent me an apple watch SE nike version also you can never contact them they never reply
Constantinos
6731 reviews
N/A
9 months ago
Apple come to Cyprus please
I visited their shop and wanted a Magic Keyboard They didn t have it no surprises there but ordered from another city They needed 4-5 days to bring it in an hours drive away - go figure They brought the item exactly 5 days later and asked me to visit again I paid the item and then they couldn t find the it on their system I m crying at this point and wouldn t give me my product They actually insisted that since their manager is on holidays they could do nothing more didn t want to disturb him - if only they could be so thoughtful of their customers too than refund the money and keep the Magic Keyboard So I left empty handed and furious a week after my first visit Apple please come to Cyprus
Matthew Sell
6731 reviews
N/A
9 months ago
They don t answer the phone or care
I called the istorm Limassol store yesterday 4 times in the morning during opening hours and no one answers I visited them shortly after as they re in receipt of a pair of AirPod Pro for repair under warranty and they could not search for my warranty deposited in their system to give me a status as they claim the system cannot search via contact details as I didn t have service receipt with me I then called the Nicosia branch as that is where the limassol branch said it was where they re located The assistant who answered could hardly understand English so I asked to speak with the manager He gave me the assistant manager who said he would investigate the situation and call me back right away But he didn t So what can I say overall their customer service is well below standard for a company that specialises in IT related products especially high end products such as apple
Dmitri Balabanov Makrides
6731 reviews
N/A
9 months ago
If I was able to put no stars I would
If I was able to put no stars I would Ridiculous Very bad in store service rude personnel not helpful at all none of the products advertised are available I was asked to order online even though I was in the shop Its been a month and I have not heard from them calling no one is answering sending messages emails no response Very Very poor service