Itinstock Reviews

Stay away

Ordered a server for nearly 800 got no confirmation and had to ask for a delivery date The delivery date they then provided was incorrect causing me to take a day off work for nothing On arrival the server only had 16Gb instead of the 32Gb RAM advertised and instead of having 4x1Tb 10k drives had 2x 2Tb regular 7 200 rpm drives which were of significantly lower value than the ones it was advertised with Having been relatively quick to reply to emails prior to the delivery - they now refuse to reply to any of my emails to any of their addresses and when I phone they take the call then pretend that there s nobody in the office when it becomes apparent what I m calling about This business is an absolute con Thank God I paid via PayPal so I can get my money back Edit You might also notice that the 5 reviews for this company are from accounts which have not reviewed any other businesses and all within a few days of the first bad review It s either a huge co-incidence or they re attempting to game the system

what a terrible company

what a terrible company customer service is below par with very short answers to emails my advise to the owner is to be more customer focused and explain the products better rather than 2 to 3 word replies i dread to imagine the after sales service please take my advice and from the other people as well on this website and avoid at all costs they may have been a good company once but from my experience so far I would sincerely request people to avoid them

Beware - Scammers fraudsters

Beware I placed an item in the shopping basket and abandoned it because their lame web site had no useful delivery information Now they sent my email address to Paypal and are issuing opportunistic invoices and sending high pressure emails for me to complete the sale It s so 90s porn gambling viagra selling tactics They should be ashamed and banned I am contacting Trading standards

Beware

Beware - Scammers fraudsters Beware I placed an item in the shopping basket and abandoned it because of warnings on the internet about this shop Now they sent my email address to Paypal and are issuing invoices for something I never ordered Do not do business with them they are scammers

Had ordered a server and it was

Had ordered a server and it was defective and called and emailed them several times but there is no reponse from them and the warehouse personnel said to email which was already done several times but received no response After sale they don t care about the customer UPDATE - After writing this review and chasing them they sent a working replacement

Order page says free shipping it s a lie they invoice you for shipping later

I needed a spare part for a server On the checkout page it said Delivery standard 0 This seemed too good to be true since it s international shipping but it said 0 so I trusted it Orders shipped from china usually has free shipping I thought so I suppose it could be genuine A few days later they sent me a bill for shipping that was substantially more expensive than the product I ordered in the first place If there had been any kind of hint of what the shipping price would be and their checkout page didn t explicitly say that shipping was free which was an absolute lie I would have been fine with this As it stands this feels like a scam to bait people into placing orders without considering the shipping cost In the end my impression is that this company is slimy and I would recommend avoiding them

Is a scam website

Is a scam website I added my email but cancelled without registration or giving any more information they send me an invoice to my PayPal asking for money This place only good reviews are from payed people don t let them Scam you

Free shipping is a lie no refunds

Free shipping is a lie They will contact you after your order has been paid to charge you an extra delivery cost A 42u rack was delivered which was damaged on every single side It was poorly protected and covered in a single piece of opaque bubble wrap meaning the damage was not visible at delivery acceptance I emailed them with photos of the damage the same hour it was delivered still at the roadside They ignored email correspondence and refused any kind of communication over the phone unless they thought I wanted to buy something else You just get passed to the warehouse for anything other than a sale and the warehouse tells you it s the wrong dept Chargeback still in progress Untrustworthy company that charge a premium Avoid like the plague EDIT Chargeback was found in my favor and I was granted a full refund by VISA I was informed by my bank that ITinStock had the gall to challenge the dispute and claim it was my fault